Net Inclusion 2019

Closing the Digital Divide 101 Workshop at Net Inclusion 2019 Handout pdf

9:00am EDT

Closing the Digital Divide 101 for Local and State Elected Officials - Max Capacity

Limited Capacity filling up

This workshop will cover digital equity and inclusion basics, ideas for supporting and launching local digital inclusion efforts, and ways to advocate for or implement policies to support digital inclusion and equity initiatives at the local, state, and federal level. The workshop is specifically designed for local and state elected officials and policy makers who desire to enhance their community and address inequities by closing the digital divide.

Moderators

John Coggin

Director of Advocacy, NC Rural Center

John is the director of advocacy at the NC Rural Center, where he leads statewide grassroots engagement and state and federal government relations to advance the Rural Center’s Rural Counts strategies for rural economic development. Prior to the Rural Center, John worked in community... Read More →

Speakers

Bruce Clark

Executive Director, Digital Charlotte, Knight School of Communicaton @ Queens University

Digital Charlotte is a project of the Knight School of Communication at Queens University of Charlotte. Our mission is to empower community organizations to deliver digital inclusion resources to their communities. As part of my role as ED of Digital Charlotte, I also serve as the... Read More →

Emy Tseng

Senior Broadband Program Specialist, National Telecommunications and Information Administration (NTIA)

Emy Tseng is a Senior Broadband Program Specialist with the National Telecommunications Information Administration (NTIA) BroadbandUSA program. She provides technical assistance on expanding broadband access, adoption and use in underserved communities and smart inclusive communities.Prior... Read More →

Jeffrey Sural

Director, Broadband Infrastructure Office, North Carolina Department of Information Technology

Ed Blayney

Civic Technology Manager, Louisville Metro - DoIT

Smart Cities, Digital Inclusion Start-up, Computer Donation Programs, Low-cost internet sign-ups, bootstrap fundraising

Braxton Winston

Councilman, City of Charlotte

Michelle Gibeault

English & Communication Librarian, University of Arkansas

Amy Huffman

Digital Inclusion and Policy Manager, North Carolina Department of Information Technology

I'm the Research and Policy Specialist for the Broadband Infrastructure Office at the North Carolina Department of Information Technology. I lead our office's research, policy, and digital equity efforts.

Digital Divide 101 Workshop for Net Inclusion 2019 pptx

Digital Divide 101 Workshop for Net Inclusion 2019 pdf

Closing the Digital Divide Sural Huffman pptx

Monday April 1, 2019 9:00am - 12:00pm EDT
Federal Reserve Bank of Richmond’s Charlotte Branch - Palmetto 530 E Trade St, Charlotte, NC 28202

9:00am EDT

Community Reinvestment Act and Digital Inclusion - Max Capacity

Limited Capacity filling up

Speakers

Jeanne Milliken Bonds

Senior Manager, Community Development, Federal Reserve Bank of Richmond

I lead the Regional Community Development for the Federal Reserve Bank of Richmond’s District which includes Maryland, D.C., Virginia, most of West Virginia, North Carolina and South Carolina. I also lead several Federal Reserve System teams, including a team focused on the Community... Read More →

Monday April 1, 2019 9:00am - 12:00pm EDT
Federal Reserve Bank of Richmond’s Charlotte Branch - Raleigh

9:00am EDT

Federal Policy's Impact on Local Digital Inclusion: Current and Potential Agency Policies and Legislation - Max Capacity

Limited Capacity full

Part A: Local digital inclusion practitioners will engage in a discussion from our allies from Washington, D.C. During this workshop, participants will receive an overview of federal policies which include net neutrality, Lifeline, mandated discount internet offers, privacy, and spectrum. Additionally, practitioners will learn how to leverage these policies on both the state and local level. Part B: Federal lawmakers are currently looking to further digital inclusion legislation through the lens of rural broadband infrastructure buildout. The panelists will provide tips for advocating for affordability and digital literacy in relations to broadband infrastructure access. This panel will also inform practitioners about the state of play for rural broadband as well as the Congressional committees of jurisdiction and which members of Congress are interested in this topic.

Moderators

Alisa Valentin

Communications Justice Fellow, Public Knowledge

Alisa Valentin is the Communications Justice Fellow at Public Knowledge where she works on various issues through a social justice lens, including digital inclusion, artificial intelligence, privacy, and intellectual property.Prior to joining Public Knowledge, Alisa completed her... Read More →

Speakers

Amina Fazlullah

Digital Equity Counsel, Common Sense Media

Yosef Getachew

Director, Media and Democracy Program, Common Cause

Yosef Getachew serves as the Media & Democracy Program Director for Common Cause where he leads campaigns to engage the public and policy makers on key initiatives around media reform and broadband access. Prior to joining Common Cause, Yosef served as a Policy Fellow at Public Knowledge... Read More →

Dana Floberg

Policy Manager, Free Press & Free Press Action

Dana is the Policy Manager at Free Press/Free Press Action, where she researches and articulates tech policy solutions that serve the public interest, bringing a wide range of media and telecommunications policy expertise. She has written extensively on issues of broadband affordability... Read More →

Olivia Wein

Staff Attorney, National Consumer Law Center

Olivia Wein has been an attorney at the National Consumer Law Center (NCLC) for over 16 years. NCLC is a non-profit focused on using consumer law to promote economic security for low-income and other disadvantaged people. Olivia focuses on policies and programs that protect low-income... Read More →

Francella Ochillo

Director, Government & Legal Affairs, National Hispanic Media Coalition

Francella Ochillo is the Vice President of Policy & General Counsel for the National Hispanic Media Coalition. She advocates for policies that encourage open and affordable communications, innovation, competition, and diversity and oversees organizational responses to regulatory proposals... Read More →

Net Inclusion Lifeline April 2019 pptx

Monday April 1, 2019 9:00am - 12:00pm EDT
Federal Reserve Bank of Richmond’s Charlotte Branch - Columbia

9:00am EDT

Radical Innovation in Digital Justice: A New Model for Private-Public Partnerships & Community Development

As trusted community resources for media and information, public libraries are a natural partner in the movement for digital equity. This pre-conference workshop will examine private enterprise and public institutions, namely libraries, can serve as incubators for innovation and scale strategies that advance digital equity. With an eye towards the work of Libraries Without Borders and its partners, this discussion will touch upon new partnership models that bring together libraries, businesses, financial institutions, legal aid and health providers, and the public.

In Part 1, attendees will examine how library partnerships have launched conversations on the intersection of digital equity and health, legal, and financial literacy.

In Part 2, attendees will explore how library programs have broadened the notion of “public-private partnerships” by bringing in businesses, like laundromats, into the work of digital inclusion.

These panel discussions will focus on tools and strategies that practitioners can use to partner with community-based organizations, foundations, businesses, financial institutions, and the public. The goal is for attendees to emerge with concrete, tangible and actionable next steps — a new model for PPPs— and a community of practice to support future collaborations.

Moderators

Katherine Trujillo

Deputy Director, Libraries Without Borders

Since joining Libraries Without Borders in 2016, Kat (she/her) has created pop-up libraries and makerspaces in Detroit, the Bronx, Washington, D.C., Coaque (Ecuador) and most recently, Puerto Rico. Prior to joining Libraries Without Borders, she worked on human rights, immigration... Read More →

Speakers

Jordana Barton

Senior Adviser in the San Antonio Branch, San Antonio Chamber of Commerce

@dallasfedcomdevJordana supports the Federal Reserve System’s economic growth objectives by promoting community and economic development and fair and impartial access to credit. Her focus areas include the Community Reinvestment Act (CRA), community development finance, digital... Read More →

Clarissa Ramon

Community Impact Manager, Google Fiber

Lydia Collins

Participant Engagement Lead, Training and Education Center, All of Us Research Program, National Library of Medicine

Lydia N. Collins is the Participant and Engagement Lead for the Training and Education Center, All of Us Research Program operated by the National Library of Medicine. In her current role she serves as the liaison for the National Institutes of Health (NIH) All of Us Research Program... Read More →

Shauna Edson

Digital Inclusion Coordinator, Salt Lake City Public Library

Shauna is the Digital Inclusion Coordinator at The Salt Lake City Public Library. She leads the library’s digital inclusion initiative, the Tech League, and works with library staff and community partners to create long-term digital inclusion programming in the communities the Library’s... Read More →

Seth Ervin

Chief Innovation Officer, Charlotte Mecklenburg Library

Radical Innovation in Digital Justice pptx

Monday April 1, 2019 9:00am - 12:00pm EDT
Charlotte Mecklenburg Main Library - Francis Auditorium 310 N Tryon St, Charlotte, NC 28202, USA

9:00am EDT

Using Broadband Data to Address Local Questions - Max Capacity

Limited Capacity full

Issues pertaining to broadband adoption and deployment have become priorities in many communities around the country. This is often accompanied by questions from local officials and other stakeholders about the network environment close to home. How fast are the networks that serve a community? Where do those networks run? How many people have online access at home – and how many do not?

This workshop will provide an overview of data sources that can address these questions, as well as guidance on how attendees can use data tools to answer question specific to locations of interest. The workshop will cover:

Data basics: Maybe the phrase “Form 477” sounds to you like a skit out of the TV show “The Office.” Or maybe it lures you into a fog of thinking about broadband deployment. Either way, this portion of the workshop will cover the nuances of Form 477, as well as data from the American Communities Survey and tools to measure network speeds.
How to make data work for you: This portion of the workshop will be “hands on” in that it will demonstrate how to use broadband data to answer questions on what is going on in your community with respect to broadband adoption and deployment.

Expect to come away from this workshop with an understanding of what different data sources tell us, what they do not, and how to help them improve your community’s understanding of broadband policy issues.

Moderators

John Horrigan

Senior Researcher, Technology Policy Institute

I have done extensive work on tech adoption, including barriers to adoption, as well as exploring the impacts of online connectivity. I have done this at the Pew Research Center, the FCC (National Broadband Plan), and as a consultant. I work in DC, but am a proud resident of Baltimore... Read More →

Speakers

Karen Perry

Broadband Specialists, NTIA

Digital champion working to create partnerships and programs to close digital divides and strengthen communities. Currently @NTIAgov. Previously with @FCC @GatesFoundation @BellLabs. Living in Seattle. Proud mother of two strong women. @KarenAPerry

Karen Mossberger

Professor, Arizona State University

Georgia Bullen

Measurement Lab

Bill Callahan

Research and Policy Director, NDIA

Wearing two hats... policy and research staff for NDIA, plus director of Connect Your Community in Cleveland, OH. Working on community initiatives for digital inclusion in Cleveland since 1996.

M Lab @ NDIA 2019 Slides pdf

Using Broadband Data Mossberger pptx

Using Broadband Data Perry Module 04012019 pptx

Using Broadband Data. Bullen. M Lab @ NDIA 2019 Slides pptx

Monday April 1, 2019 9:00am - 12:00pm EDT
Federal Reserve Bank of Richmond’s Charlotte Branch - Dogwood 530 E Trade St, Charlotte, NC 28202

9:00am EDT

Using Virtual Reality (VR) to Engage Youth, Seniors & Community Storytellers

Learn how immersive media tools are an effective toll to recruit youth, adults, and interest in your digital storytelling, outreach, community technology, and digital inclusion programs.

Well-designed immersive reality experiences can invoke a powerful sense of wonder and empathy and have a transformational effect on the viewer. In this hands-on training, you will learn how to use these emerging media tools to create community and individual stories and how you can apply VR to digital inclusion work.

The session will introduce attendees to XR: an umbrella term for VR (virtual reality), AR (augmented reality), and MR (mixed reality), and how these new media technologies are changing how we tell stories, engage participants, and embody a cognitive experience that provokes interest, empathy, and action in our inclusion work.

The session will offer hands-on experiences of 360, VR and AR, show examples of storytelling projects in emerging media, and help practitioners understand the value, outcomes in community-based XR, as well as the equipment and training needed to implement programs in your community. Participants will learn how to use 360 cameras, understand equipment needs, creation tools available, and how to make emerging media programs accessible to all through community-based storytelling and XR demonstrations.

Join us if you know nothing at all about VR, if you know a little, or want to understand the implications of how virtual worlds need to be accessible and in the public interest, and how to apply these new technologies to your digital inclusion and community storytelling work. We will have so much fun exploring and learning together- led by Kathy Bisbee, Founder of the Public VR Lab and executive director at Brookline Interactive Group, along with her team member, Erin Kinney.

Speakers

Kathy Bisbee

Executive Director/Founder, Brookline Interactive Group/Public VR Lab

Kathy Bisbee is the executive director of Brookline Interactive Group (BIG), a community media arts center, and the co-founder/director of the Public VR Lab, where she and her team are building an empowered Community XR movement and new field that values accessibility, digital inclusion... Read More →

Monday April 1, 2019 9:00am - 12:00pm EDT
Charlotte Mecklenburg Main Library - Dowd Learning Room 310 N Tryon St, Charlotte, NC 28202

1:30pm EDT

Bus One - Uptown to North Charlotte

Limited Capacity seats available

Stop One: Brightwalk Neighborhood

The Housing Partnership’s “Economic Mobility Through Digital Inclusion” program primarily serves families living in three affordable apartment developments within the mixed-income Brightwalk community: The McNeel, The Alexander, and The Stevenson. This mixed-income community is nestled within the North End Smart District. In order to prepare all residents (especially our seniors) for the digital world and heighten civic engagement, this program was launched to provide education and laptop devices to the community.

Stop Two: Dilleahy Courts

This Housing Authority in Charlotte is apart of the ConnectHomeUSA, a movement to bridge the digital divide for HUD-assisted housing residents in the United States under the leadership of national nonprofit EveryoneOn.

Stop Three: Digital Charlotte @ Knight School of Communication

The Knight School of Communication develops students into creative communicators who become engaged citizens and leaders in the communities they serve.

Monday April 1, 2019 1:30pm - 4:30pm EDT
Multiple Venues

1:30pm EDT

Bus Three - Uptown to West Charlotte

Limited Capacity seats available

Stop One: Renaissance West STEAM Academy

Renaissance West Community Initiative (RWCI's) mission is to promote a collaborative community centered on quality housing, education, health and wellness, and opportunity. Their vision is to end intergenerational poverty through a holistic community revitalization effort. RWCI opened a Pre-K through 8th-grade school, Renaissance West STEAM Academy, in 2017 and jointly governs the school with Charlotte-Mecklenburg School system.

Stop Two: Goodwill Opportunity Campus

This facility offers access to technology, assessment, and testing, personalized mentoring and coaching, a warm hand-off to strategic partner agencies located on campus, and expanded skill development capabilities.

Stop Three: Digi-bridge at Ashley Park

Equip shareholders with the means to foster optimal use of technology in the learning environment, ensuring that all 21st-century learners have opportunities to succeed in the digital age.

Monday April 1, 2019 1:30pm - 4:30pm EDT
Multiple Venues

1:30pm EDT

Bus Two - Westside

Limited Capacity seats available

Stop One: Southside Homes

Connect Home USA

Stop Two: West Charlotte High School Project Lift and Sprint 1 Million

Digital Inclusion Institute fully encompasses the three-legged stool of digital inclusion by providing digital literacy classes for 6 weeks, upon graduation parents earn a laptop refurbished by scholars, and an unlimited untethered hotspot. We focus on building technology skills for adults. We are working with national and local partners to provide families with educational opportunities, digital inclusion coursework, internet connectivity, a device, and ongoing technical support as well as continuous workforce development.

Stop Three: E2D ReImage Lab

Re-Image CLT is comprised of: E2D Computer Labs which train and employs up to 12 students as computer technicians to refurbish and re-image decommissioned corporate laptops AND E2D Technology Academy (for Workforce Development and Digital Literacy Education) providing the school population with direct exposure to all sectors of the IT industry through expansive digital literacy education.

Monday April 1, 2019 1:30pm - 4:30pm EDT
Multiple Venues

1:30pm EDT

Walking Tour

Limited Capacity seats available

Stop One: Charlotte Mecklenburg Library - Main branch

Stop Two: Imaginon - Teen Maker space

Charlotte Mecklenburg Library Youth Branch

Stop Three: Google Fiber

Rolling out Fiber Internet service across Charlotte

Monday April 1, 2019 1:30pm - 4:30pm EDT
Multiple Venues

5:30pm EDT

Monday Reception sponsored by PCs for People and Mobile Citizen

Join us after the festivities for drinks, snacks, and networking!

Monday April 1, 2019 5:30pm - 7:00pm EDT
Duckworth's Grill & Taphouse 330 North Tryon St Charlotte, NC 28202

Reception

7:00am EDT

Registration and Breakfast

Tuesday April 2, 2019 7:00am - 9:00am EDT
Harris Conference Center Building 2 - Livestream Stage Conference Hall

Other

7:15am EDT

Bus Departing for Harris Conference Center

Limited Capacity seats available

Tuesday April 2, 2019 7:15am - 7:15am EDT

Other

7:30am EDT

Bus Departing for Harris Conference Center

Limited Capacity seats available

Tuesday April 2, 2019 7:30am - 7:30am EDT

Other

8:00am EDT

Bus Departing for Harris Conference Center

Limited Capacity full

Tuesday April 2, 2019 8:00am - 8:00am EDT

Other

8:15am EDT

Bus Departing for Harris Conference Center

Limited Capacity filling up

Tuesday April 2, 2019 8:15am - 8:15am EDT

Other

9:00am EDT

Welcome Plenary

Speakers

Eric Boyette

North Carolina Department of Information Technology

Tuesday April 2, 2019 9:00am - 9:45am EDT
Harris Conference Center Building 2 - Livestream Stage Conference Hall

9:45am EDT

Lightning Round 1

Since our first Net Inclusion, NDIA has featured Lightning Rounds in plenary sessions as a way to shine a spotlight on dozens of great digital inclusion initiatives and to encourage the peer-to-peer networking. Net Inclusion 2019 will feature four 30-minute Lightning Rounds, accommodating a total of 25 to 30 presentations, each with a four-minute presentation.

Speakers

Beth Thompson

Principal, Charlotte-Mecklenberg School District

Kay Fleury

Head of Content & Strategy, Techboomers.com

Techboomers is all about digital literacy training materials & techniques. Ask me where to find online (and free) resources for learning/teaching tech. Our website offers 100% free-to-use and modify resources for librarians, tech trainers, or anyone teaching technology, including... Read More →

Tom Mehlert

Executive Director, Arizona Students Recycling Used Technology

Tom Mehlert, MAEd serves as the Executive Director for Arizona Students Recycling Used Technology (AZ StRUT), a non-profit organization that facilitates the refurbishing of computers from industry by students for other non-profit organizations and schools. He also served on the AZ... Read More →

Wendy Pearson

Strategic Initiatives Manager, Kansas City Public Library

I have developed and now oversee Tech Access, a collection of resources at the Kansas City Public Library, to help our adult patrons achieve their goals in digital literacy and workforce skills development. I look forward to catching up with friends and sharing success stories, challenges... Read More →

James Jack

human I-T

Nicole Umayam

Digital Inclusion Librarian, Arizona State Library, Archives and Public Records

Archivist & linguist turned librarian. I got in the digital inclusion game as part of NDIA's Digital Inclusion Corps, and have since been involved in projects such as wi-fi hotspot and laptop lending, broadband 101 training for rural tribal libraries, and digital inclusion strategic... Read More →

Melissa Sassi

Chief Pinguin, IBM Hyper Protect Accelerator, IBM

Lightning Round 1 pptx

Tuesday April 2, 2019 9:45am - 10:15am EDT
Harris Conference Center Building 2 - Livestream Stage Conference Hall

10:30am EDT

America's Digital Divide in 2019: What the National Data Tells Us

Overview of most useful national statistics on broadband adoption plus new academic and practioner research in the field.

Moderators

Bibi Reisdorf

Assistant Professor, UNC Charlotte

Speakers

Susan Corbett

Director, National Digital Equity Center

Ms. Corbett is a preeminent authority and advocate for digital equity and digital inclusion, and works closely with economic development and rural organizations to promote broadband adoption. In the fall of 2017, Ms. Corbett launched the National Digital Equity Center, a program of... Read More →

John Horrigan

Senior Researcher, Technology Policy Institute

Tuesday April 2, 2019 10:30am - 11:30am EDT
Harris Conference Center Building 2 - Maple Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

10:30am EDT

Creating and Managing Digital Inclusion Partnerships

Community digital inclusion partnerships take different forms but face similar goals and challenges. Panelists will share lessons and best practices.

Moderators

James Neal

Program Officer, IMLS

Libraries; Civic Technology; Open Data; Digital Inclusion; Open Education Resources; Data Privacy/Security; Broadband Access

Speakers

Krysti Nellermoe

Education Program Supervisor, International Rescue Committee

Krysti is the Education Program Supervisor at the International Rescue Committee (IRC) in Salt Lake City, UT. The IRC in Salt Lake City provides services for refugees, asylees, victims of human trafficking, survivors of torture, and other immigrants to help them to thrive in the U.S... Read More →

Tom Esselman

CEO, Connecting For Good

Computer donations, refurbishing, reselling, and recyclingWorkforce development resourcesSpin Class, Rock/Pop/Alt MusicItalian Food and WineGolf

Cassie Bair

Chief Business Development Executive, Mobile Citizen

Cassie is the managing director of Voqal’s Mobile Citizen initiative, which aims to bridge the digital divide with affordable mobile broadband technology. Mobile Citizen works with nonprofits, educational institutions and social welfare agencies to advance social equity through... Read More →

Adam Echelman

Executive Director, Libraries Without Borders

As Executive Director, Adam leads new partnerships and strategies to promote access to information for Libraries Without Borders in the United States, including partnerships with libraries, small businesses and trade associations (like laundromats!), and public agencies. Prior to... Read More →

Net Inclusion Panel Discussion 2019 (1) pptx

NETINCLUSIONPARTNERSHIPS.JAMESNEAL 1 pptx

Tuesday April 2, 2019 10:30am - 11:30am EDT
Harris Conference Center Building 2 - Ash Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208

NDIA 2019 Digital Equtiy as Social Determinant of Health pdf

10:30am EDT

Digital Equity as a Social Determinant of Health

Research showing the connection between broadband access and skills and health outcomes; collaboration between healthcare providers and community digital inclusion programs.

Moderators

Jill Castek

Associate Professor, University of Arizona

Speakers

Cynthia Sieck

Assistant Professor, The Ohio State University

Dr. Sieck has 20+ years conducting health services research. Her current work focuses on the interaction of health information technology and patient engagement. She will speak about the use o f HIT to engage patients in health care and the need for training to address diverse patient... Read More →

Dr. Zachary White

Queens University of Charlotte

Kelly Sines

Adult Education Supervisor, Philadelphia FIGHT

Tuesday April 2, 2019 10:30am - 11:30am EDT
Harris Conference Center Building 2 - Dogwood Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

10:30am EDT

Digital Inclusion for People With Disabilities

Providing assistance to the differently abled requires knowledge of accessibility hardware and software in addition to training strategies. What resources are available to support increasing digital access and skills of the differently abled?

Speakers

Melissa Helquist

Director, SLCC Community Writing Center

Gary Knight

Executive Director, SD Futures

I have over 25 years of executive management experience in the healthcare and non-profit sectors. The last 7 years I have been dedicated to improving lives through technology at the San Diego Futures Foundation where I first served on the Board of Directors for over 6 years before... Read More →

Jessica Looney

Director of Programs, Austin, Community Tech Network

Jessica has worked for clients including Camp Fire USA, Austin Opera, The Thinkery, Knowbility, and many others for nearly 20 years. Jessica has experience leading the organization, fundraising and marketing efforts for global outreach. Her work on tech-related programs includes rallying... Read More →

DigitalInclusionDisabilitiesPanel FINAL pdf

Tuesday April 2, 2019 10:30am - 11:30am EDT
Harris Conference Center Building 2 - Cypress Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

10:30am EDT

Gathering and Using Data for Digital Inclusion Program Management and Evaluation

Practical data strategies and tools to measure, manage, evaluate and communicate our work.

Moderators

Jon Gant

Dean and Professor, North Carolina Central University

Currently, I serve on the board of TPRC as the Vice Chairperson. I am passionate about finding ways to improve digital equity and inclusion. My background includes expertise in strategy, organization development, data science, and information systems to address public policy and management... Read More →

Speakers

Leana Mayzlina

Sr. Program Manager, NTEN

Leana is passionate about embracing technology to achieve transformative social change. She believes that solutions to some of the world’s biggest challenges can be found in grassroots communities from Chile to Kenya, and that technology is the megaphone for their voice and agency.Prior... Read More →

Dan Noyes

Co-CEO, Tech Goes Home

Dan has been involved with TGH since 2002 and on staff since the summer of 2010. After spending several years as a Legislative Aide to a U.S. Congressman in Washington, DC, he returned to Boston as the Technology Director at Fenway High School. In 2006, he was hired by the Lilla... Read More →

Samantha Schartman

CEO, Connected Insights

Samantha Schartman-Cycyk is the Executive Director of Connected Insights, a Cleveland-based national-facing nonprofit dedicated to helping organizations to strategically use data to better manage and measure their programs and impact. She is also the lead designer of the newly-released... Read More →

Schartman 2019 Net Inclusion Presentation pptx

Tuesday April 2, 2019 10:30am - 11:30am EDT
Harris Conference Center Building 2 - Livestream Stage Conference Hall

10:30am EDT

Local Government Digital Equity Plans

Municipal governments are in the forefront of local, collaborative digital access and equity planning. Local leaders will talk about the value of planning, the nuts and bolts of making a plan, and the outcomes of their planning efforts.

Moderators

Greg Dunn

Partner, Ice Miller LLP

Greg Dunn has represented telecommunication clients for more than 33 years, providing legal and strategic assistance to a variety of private and public clients.Greg has a comprehensive knowledge of both public utility and broadband issues. His clients include municipalities, The Ohio... Read More →

Speakers

John Speirs

Program Manager, Telecommunications & regulatory affairs

John Speirs is responsible for managing and administering City's implementation of the Digital Inclusion Strategic Plan in Austin by coordinating with local organizations, commissions and other public and private entities involved with digital and communications technology in Austin... Read More →

Matthew Timberlake

IT Portfolio Manager, Multnomah County Library

Founding member of the Digital Inclusion Network in Portland, Oregon. IT project portfolio manager for Multnomah County Library, the largest provider of free digital access and services in Oregon. Working on issues of digital equity and inclusion since 2014.

Tuesday April 2, 2019 10:30am - 11:30am EDT
Harris Conference Center Building 2 - Birch Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

12:00pm EDT

How Broadband Adoption Affects Community Prosperity and Opportunity

New data on broadband adoption for metros, counties and cities over the past two decades reveals that broadband adoption is strongly linked to economic outcomes for community residents as well as businesses. Tracing broadband adoption over time provides a better picture of cause and effect than has been possible in prior studies. This research shows that it is more inclusive communities that experience better economic outcomes; that digital inclusion leads to economic benefits at the community level. Disparities in broadband adoption over time also track the widening inequalities that have become apparent across regions and communities in the U.S., and digital inclusion is a necessary part of policy solutions for narrowing place-based gaps in economic opportunity.

This research is part of a new book project with co-authors Caroline Tolbert and Kellen Gracey, analyzing two decades of data on broadband adoption for communities that was generated in a National Science Foundation project (the University of Iowa and Arizona State University broadband data portal https://policyinformatics.asu.edu/broadband-data-portal/home).

Karen Mossberger, Ph.D. is the Frank and June Sackton Professor in the School of Public Affairs at Arizona State University. Her research interests in digital inequality began with her experience in workforce and economic development while working for the City of Detroit. Her academic career has included research and teaching in local government, urban policy, digital government, and digital inclusion. Prior co-authored books on technology include Virtual Inequality: Beyond the Digital Divide (Georgetown University Press, 2003), Digital Citizenship: The Internet, Society and Participation (MIT Press, 2008), and Digital Cities: The Internet and the Geography of Opportunity (Oxford University Press, 2012). She evaluated Chicago’s Smart Communities program, with support from the John D. and Catherine T. MacArthur Foundation and the Partnership for a Connected Illinois/BTOP. Mossberger is a fellow of the National Academy of Public Administration.

Speakers

Karen Mossberger

Professor, Arizona State University

Tuesday April 2, 2019 12:00pm - 1:00pm EDT
Harris Conference Center Building 2 - Livestream Stage Conference Hall

1:15pm EDT

Digital Inclusion, Justice, and Community Empowerment

Low income and minority communities confronting digital exclusion with a recognition of historical exclusion.

Moderators

Bryan Mercer

Executive Director, Media Mobilizing Project

Bryan Mercer - Bryan, a long-time staff member of Media Mobilizing Project, has served as Executive Director since 2013. He has led a number of major programs areas, including a collaboration with nearly two-dozen partner organizations to create Keyspots, a city-wide digital literacy... Read More →

Speakers

Shenee King

CHN Housing Partners

Wanda Davis

Executive Director, ASC3

Wanda Davis has served the University Circle / Ashbury / Glenville communities in various capacities for several decades. She volunteered and worked for many organizations in management and administration, including: Ashbury Community Services, Inc., Northeastern Neighborhood Development... Read More →

Lazone Grays

President/CEO, IBSA

Mr. Lazone Grays is the Founder and President of IBSA, Inc., a 501c3 nonprofit corporation that primarily provides employment & training services to low-income youth and adults receiving; or eligible for public assistance. Since 1993, the organization has provided effective public... Read More →

DCF TANF IBSA Brochure pdf

IBSA Special Services Brochure pdf

Adult Work Experience Flowchart pdf

irsletter2018 pdf

Tuesday April 2, 2019 1:15pm - 2:15pm EDT
Harris Conference Center Building 2 - Livestream Stage Conference Hall

1:15pm EDT

Making the Most of Low-Cost Home Internet Offers

What consumers don't know about can't help them! How some communities are making sure their residents benefit from ISP discounts.

Moderators

Norma Fernandez

CEO, EveryoneOn

Norma oversees EveryoneOn’s core programs--ConnectHomeUSA and the offer locator tool. She works closely with diverse partners, including HUD, public housing communities, nonprofits across the country, and ISPs to design and implement strategies that link unconnected and underconnected... Read More →

Speakers

Leah Brown

Director, Government and Community Strategy, Charter

Leah Brown is Director of Government and Community Strategy for Charter Communications. In this position, Brown works to enhance company image through public and community affairs projects and direct participation in civic and community organizations. Additionally, Brown supports... Read More →

Alyssa Kenney

Executive Director, DANEnet

Alyssa started her digital equity career in 1999 building community technology centers and teaching digital literacy classes. She pivoted away from technology and spent fifteen years of leading and managing two thriving community centers. In 2014, she returned to digital equity work... Read More →

Ed Blayney

Civic Technology Manager, Louisville Metro - DoIT

Smart Cities, Digital Inclusion Start-up, Computer Donation Programs, Low-cost internet sign-ups, bootstrap fundraising

Making the Most of Low Cost Offers pdf

SIA Launch Event PPT pptx

Tuesday April 2, 2019 1:15pm - 2:15pm EDT
Harris Conference Center Building 2 - Dogwood Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

1:15pm EDT

New Tools and Materials for Digital Literacy Training and Assessment

Moderated discussion of the variety of approaches to digital literacy training and management: including the use of volunteers, class structures, certifications, use of online tools, curriculum, etc.

Moderators

Koko Lawson

Program Director, Connecting For Good

Koko Lawson joined Connecting For Good as the Program Director in late 2018 to support the CEO in program development and measurement. Koko Lawson has spent time in both the private and nonprofit sectors working on social impact programs. At Google Fiber, she worked on the Community... Read More →

Speakers

Rebecca Ryan

Public Services Manager, Saint Paul Public Library

Barry Glicklich

President, Partners Bridging the Digital Divide

Barry Glicklich is the founder of Partners Bridging the Digital Divide. After working 30+ years as an engineer and volunteering five years teaching computer classes at the People's Resource Center, Barry is dedicated to helping digital inclusion agencies share knowledge and learn... Read More →

Kay Fleury

Head of Content & Strategy, Techboomers.com

Kimberly Brennsteiner

Director of Strategic Initiatives, Older Adults Technology Services

Older adults, impact, social change, assessments, funding, partnerships, Senior Planet

Matt Robinson

GCF Global

DigitalLiteracyTrainingPanel Post 1 docx

DigitalLiteracyTrainingAndAssessment Post 1 pptx

Tuesday April 2, 2019 1:15pm - 2:15pm EDT
Harris Conference Center Building 2 - Ash Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208

1:15pm EDT

State Governments Investing in Digital Inclusion

Some state governments are active funders of broadband adoption and digital literacy efforts. This panel will look at exemplary initiatives, and at ways to promote similar investments elsewhere.

Moderators

Kathryn de Wit

Broadband Research Initiative, Pew Charitable Trusts

Kathryn de Wit manages Pew’s broadband research initiative, which examines efforts to connect millions of Americans to high-speed, reliable internet. In addition to assessing how states are approaching this challenge, de Wit’s work also includes addressing research gaps and bringing... Read More →

Speakers

Amy Huffman

Digital Inclusion and Policy Manager, North Carolina Department of Information Technology

Katherine Bates

Manager, State and Local Partnerships, NTIA/US Department of Commerce

Kelly Workman

Development Manager, West Virginia Development Office

Crystal Ivey

Broadband Director, TN Dept of Economic and Community Development

NDIA TN Presentation pptx

State digital inclusion NDIA 2019 pptx

Tuesday April 2, 2019 1:15pm - 2:15pm EDT
Harris Conference Center Building 2 - Birch Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

NDIA 2019 Net Inclusion PCs for People I can not afford a computer pptx

1:15pm EDT

“I can't afford a computer”: Acquiring Affordable Devices for People Who Need Them

Affordable devices are a key element of digital inclusion strategy in most communities. Panelists discuss solutions including local and national refurbisher partnerships and other options.

Moderators

Michael Abensour

Executive Director, Kramden Institute

Kramden Institute's mission is to provide technology tools and training to bridge the digital divide. Since our founding in 2003, we have awarded over 35,000 computers across North Carolina (and beyond) to students, families and communities in 83 of the state's 100 counties. Kramden... Read More →

Speakers

Seth Hubbert

Executive Director, Tech Exchange

Tech Exchange is dedicated to providing digital equity to Bay Area residents. We employ an environmentally sustainable, re-use model by refurbishing donated computers and providing them to families, schools and community organizations. Over the last 24 years, we have distributed 49,000... Read More →

Pat Millen

President/Co-Founder, E2D, Inc.

Casey Sorensen

CEO, PCs for People

Casey Sorensen is the CEO of PCs for People, a national non-profit organization based in St. Paul/Minneapolis, MN. Casey began his career working in technology automation with Deloitte Consulting, however, his true passion was to help others join the digital world. Casey left consulting... Read More →

NDIA Presentation pptx

Tech Exchange NDIA pptx

Tuesday April 2, 2019 1:15pm - 2:15pm EDT
Harris Conference Center Building 2 - Cypress Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

2:30pm EDT

Advocating for and Supporting an Accurate Census 2020 Count

How the digital divide could undermine a "Complete Count" in Census 2020, and how digital inclusion programs can help make sure it doesn't.

Moderators

Sabrina Roach

Board Member, Alliance for Community Media Foundation

Speakers

Fryda Guedes

Data Manager, New York Civic Engagement Table

Fryda Guedes is the Data Manager at the New York Civic Engagement Table, a strategic driver of social change and a laboratory for innovative collaborative work. She was most recently a Data Consultant for non-profit organizations throughout the country, helping them use data to drive... Read More →

Greta Byrum

Co-Director, Digital Equity Lab

Kathy Pettit

Principal Research Associate, National Neighborhood Indicators Partnership

Kathryn Pettit is a principal research associate in the Metropolitan Housing and Communities Policy Center at the Urban Institute, where her research focuses on neighborhood change and how communities use data for more effective and equitable decisionmaking. Pettit is a recognized... Read More →

Stacey Carless

Executive Director, NC Counts Coalition

Stacey is the Executive Director of the NC Counts Coalition. She began working with the Coalition in August 2017 and is directing North Carolina’s efforts for a complete, fair and accurate 2020 census count in North Carolina. Stacey is an attorney and a member of the North Carolina... Read More →

NNIP Census Brief pdf

Census 101 Net Inclusion pptx

NYCET Census Online Resources pdf

Tuesday April 2, 2019 2:30pm - 3:30pm EDT
Harris Conference Center Building 2 - Livestream Stage Conference Hall

2:30pm EDT

Community-Wide Digital Inclusion Coalitions

Cities, libraries, housing authorites and others are leading community-wide digital inclusion coalitons across the country. Panelists will discuss common challenges, decision making structures, essential coalition members, and advocacy from first steps to advanced efforts.

Moderators

Tianca Crocker

Assistant Professor, University of North Carolina at Charlotte

Speakers

Carrie Coogan

Deputy Director, Kansas City Public Library

Shauna Edson

Digital Inclusion Coordinator, Salt Lake City Public Library

Lauren Moore

Executive Director, Pioneer Library System

I'm the Executive Director of the Pioneer Library System, a cooperative system serving 42 small and rural libraries in central New York. We have worked with libraries and partners across the region to form the Finger Lakes Digital Inclusion Alliance. I'm advocating for digital equity... Read More →

Tuesday April 2, 2019 2:30pm - 3:30pm EDT
Harris Conference Center Building 2 - Maple Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

2:30pm EDT

Digital Literacy Training Strategies and Models

Moderated roundtable discussion of the variety of approaches to digital literacy training and management: including use of volunteers, class structures, certifications, use of online tools, curriculum, etc.

Moderators

Rebecca Ranallo

Information & Technology Literacy Manager, Cuyahoga County Public Library

Rebecca Ranallo is the Information & Technology Literacy Manager for the Cuyahoga County Public Library where she oversees innovation, implementation and training. Technology in libraries is a constantly changing environment and Rebecca works to help staff embrace the challenges and... Read More →

Speakers

Lynda Goff

Executive Director, WinstonNet

Lynda is the Executive Director for WinstonNet, a technology nonprofit partnership whose members include education, government, business and community organizations. WinstonNet operates 25 community computer labs throughout the City. Lynda leads several digital inclusion programs... Read More →

Qumisha Goss

Librarian, Detroit Public Library

I do a lot of technical instruction for the library, and I like to work from outside the box. I work/collaborate on projects like coding for kids, physical computing, tech instruction for seniors, curriculum development, wash and learn and learning circles.

Nico Koenig

Community Lead, P2PU

Nico is a community organizer, facilitator and adult education specialist who has started a number of community engagement projects across Canada and around the world. He currently works with Peer 2 Peer University supporting libraries to run online courses through study groups. Find... Read More →

Brandy McNeil

Associate Director - Adult Tech Education, New York Public Library

Brandy McNeil is the proud recipient of the 2017 Library Journal Mover and Shaker award. Ms. McNeil is the Associate Director of Tech Education & Training for one of the largest public library systems in the United States, the New York Public Library. She exemplifies the mission... Read More →

Digital Literacy Training Strategies & Models pptx

Tuesday April 2, 2019 2:30pm - 3:30pm EDT
Harris Conference Center Building 2 - Ash Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208

2:30pm EDT

Diversifying Your Fundraising: Relationships, Planning, Grants, Grassroots

Nonprofit digital inclusion programs, large or small, need a variety of funding strategies to survive and thrive. Successful program managers share their best practices and ideas for building support from funding institutions as well as the communities they serve.

Moderators

Adrianne Furniss

Executive Director, Benton Institute for Broadband & Society

Adrianne is Executive Director, Board Member, and Trustee of the Benton Foundation, a private operating foundation with offices in Evanston, IL. Benton believes that communications policy – rooted in the values of access, equity, and diversity – has the power to deliver new opportunities... Read More →

Speakers

Sammy Lowdermilk

Program Director, Tech Goes Home Chattanooga

I've been with Tech Goes Home Chattanooga for almost 4 years now, helping the underserved with access to computers, Internet access, but most importantly an education on how to leverage both improve lives. Previously, the founder of Tennessee Code Academy and 100 Girls of Code, both... Read More →

Rene Gonzalez

Director of Grant Services, Neighborly

Rene Gonzalez is the Director of Grant Services at Neighborly, the financial technology company connecting communities with the capital they need to fund vital public infrastructure. He has 15 years of experience in project development, governmental consulting, grant writing and project... Read More →

Kami Griffiths

Executive Director, CTN

Kami Griffiths is currently the co-founder and Executive Director of Community Tech Network, a nonprofit that advocates for digital inclusion by providing technology training, mentorship, and networking opportunities to underserved communities in the San Francisco Bay Area. With nearly... Read More →

Susan Corbett

Director, National Digital Equity Center

Net Inclusion 2019 Panel Presentation pptx

Tuesday April 2, 2019 2:30pm - 3:30pm EDT
Harris Conference Center Building 2 - Cypress Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

2:30pm EDT

Infrastructure Projects that Include Affordability, Digital Literacy, and Public Access

From municipal fiber to rural broadband, communities, providers and policy makers are focused on infrastructure investments. How do digital inclusion advocates ensure that those investments create affordable access for households?

Moderators

Chris Mitchell

Director, Community Broadband Networks, Institute for Local Self-Reliance

Christopher Mitchell is the Director of the Community Broadband Networks Initiative with the Institute for Local Self-Reliance (ILSR) in Minneapolis. On a day-to-day basis, Mitchell runs MuniNetworks.org, the comprehensive online clearinghouse of information about local government... Read More →

Speakers

Garrett Brinker

Chief of Staff, Neighborly

Garrett Brinker is the Chief of Staff at Neighborly. He works with government officials, advocacy groups, and engaged citizens across the country to build and finance fiber-optic infrastructure that will help future-proof their communities. Garrett previously worked at City Innovate... Read More →

Deb Socia

President, The Enterprise Center

Deb Socia is the Executive Director of Next Century Cities, a nonprofit that strives to support community leaders across the country as they seek to ensure that all have access to fast, affordable, and reliable Internet. More than 180 cities strong, Next Century Cities is committed... Read More →

Geoff Millener

Digital Equity Officer, The Enterprise Center

Geoff Millener serves as Digital Equity Officer for the Enterprise Center in Chattanooga, Tennessee, where he works with a team leveraging the city’s unique gigabit infrastructure to develop, test, deploy and scale solutions for the 21st century. An honors graduate of Amherst College... Read More →

Will Aycock

Greenlight General Manager, City of Wilson

Tuesday April 2, 2019 2:30pm - 3:30pm EDT
Harris Conference Center Building 2 - Birch Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

2:30pm EDT

Local Governments Investing in Digital Inclusion

Some communities approach digital inclusion as a public investment. Learn how they're doing it.

Moderators

Emy Tseng

Senior Broadband Program Specialist, National Telecommunications and Information Administration (NTIA)

Speakers

Holly Hartell

Business Relationship Manager, Arlington County Government

Holly Hartell has been with Arlington County Government since 2006. Holly transitions to her career with the County from the role as the Oracle Financial Lead on the County’s ERP implementation. She served as the Oracle Operations Manager for 8 years before moving into her current... Read More →

Bradley Upchurch

Digital Inclusion Manager, City of Raleigh

Passionate public servant dedicated to bridging the digital divide and providing technology opportunities throughout the City of Oaks. Apart of the City Of Raleigh team since 2009.

Rebecca Kauma

Economic and Digital Inclusion Program Manager, City of Long Beach

Rebecca F. Kauma is a passionate diversity, equity and inclusion professional with extensive public health, project management and community engagement expertise. Rebecca is currently the Economic and Digital Inclusion Program Manager at The City of Long Beach.In this role, she is... Read More →

Jennifer Terry

Program Manager - Internet Access & Digital Equity, City of New Orleans

Since 2012, I have been the Program Manager for Internet Access and Digital Equity at the City of New Orleans where I lead efforts to advance digital inclusion among New Orleans’ marginalized residents by collaborating with City colleagues and partners in private, non-profit, and... Read More →

Tuesday April 2, 2019 2:30pm - 3:30pm EDT
Harris Conference Center Building 2 - Dogwood Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

3:45pm EDT

Lightning Round 2

Speakers

Nico Koenig

Community Lead, P2PU

Kami Griffiths

Executive Director, CTN

Dave Sevick

Executive Director, Computer Reach

Kristen Perry

Chief Communications Officer, Voqal

Kristen is responsible for setting and guiding the strategy for all Voqal communications. Prior to joining Voqal, Kristen developed and implemented marketing and communication strategies for various organizations from the traditional world of banking to the emerging world of digital... Read More →

Kimberly Brennsteiner

Director of Strategic Initiatives, Older Adults Technology Services

Older adults, impact, social change, assessments, funding, partnerships, Senior Planet

Samantha Schartman

CEO, Connected Insights

Krysti Nellermoe

Education Program Supervisor, International Rescue Committee

Net Inclusion Lightening Round pptx

Lightning Round 2 pptx

Tuesday April 2, 2019 3:45pm - 4:15pm EDT
Harris Conference Center Building 2 - Livestream Stage Conference Hall

4:30pm EDT

Two Buses Departing for Omni Hotel

Limited Capacity full

Tuesday April 2, 2019 4:30pm - 4:30pm EDT

Other

5:15pm EDT

Two Buses Departing for Omni Hotel

Limited Capacity full

Tuesday April 2, 2019 5:15pm - 5:15pm EDT

Other

6:00pm EDT

Tuesday Reception sponsored by Google Fiber

Join us after the festivities for drinks, snacks, and networking!

Tuesday April 2, 2019 6:00pm - 8:00pm EDT
Google Fiber Space

Reception

7:00am EDT

Registration and Breakfast

Wednesday April 3, 2019 7:00am - 9:00am EDT
Harris Conference Center Building 2 - Livestream Stage Conference Hall

Other, addnew

7:15am EDT

Bus Departing for Harris Conference Center

Limited Capacity seats available

Wednesday April 3, 2019 7:15am - 7:15am EDT

Other

7:30am EDT

Bus Departing for Harris Conference Center

Limited Capacity seats available

Wednesday April 3, 2019 7:30am - 7:30am EDT

Other

8:00am EDT

Bus Departing for Harris Conference Center

Limited Capacity seats available

Wednesday April 3, 2019 8:00am - 8:00am EDT

Other

8:15am EDT

Bus Departing for Harris Conference Center

Limited Capacity full

Wednesday April 3, 2019 8:15am - 8:15am EDT

Other

9:00am EDT

Welcome Plenary - NDIA Update & Net Inclusion 2020 Announcement

Speakers

Angela Siefer

Executive Director, Digital Inclusion

Angela envisions a world in which all members of society have the skills and the resources to use the Internet for the betterment of themselves and their communities. She is the Founder and Executive Director of the National Digital Inclusion Alliance, a unified voice for local technology... Read More →

Laura Breeden

Board Chair, NDIA

Talk to me about NDIA (I chair the board). Talk to me about broadband adoption and the digital divide (been on my mind since 1994). Or ask me about the Internet in the old days - I got my first Internet address in 1983! Most recently I managed Public Computer and Broadband Adoption... Read More →

Wednesday April 3, 2019 9:00am - 9:45am EDT
Harris Conference Center Building 2 - Livestream Stage Conference Hall

9:45am EDT

Lightning Round 3

Speakers

Robbie McBeath

Digital Communications & Marketing Associate, Benton Institute for Broadband & Society

Lazone Grays

President/CEO, IBSA

Shaletha Mitchell

President, ASC3

Laura B. Fogle

Assistant Director, NC State College of Education

Laura B. Fogle has over twenty years of experience in educational technology. She has taught in preschool, elementary and middle school. She has developed online graduate courses, and presented at regional and national conferences on the topic of instructional technology. She currently... Read More →

Tom Esselman

CEO, Connecting For Good

Computer donations, refurbishing, reselling, and recyclingWorkforce development resourcesSpin Class, Rock/Pop/Alt MusicItalian Food and WineGolf

A'Sarah Green

Network Specialist, East Cleveland Public LibraryMain Branch

Delgesh Shahab

Net Inclusion Lightning Round 2019 pptx

Lightning Rounds 3 pptx

Streets U Presentation Charlotte pdf

Wednesday April 3, 2019 9:45am - 10:15am EDT
Harris Conference Center Building 2 - Livestream Stage Conference Hall

10:30am EDT

Advocating for Smart Cities that Benefit Everyone

Without intentional effort, smart city initiatives can easily only benefit the most connected community members. This panel will discuss smart city initiatives that address connectivity within the frame of smart cities and efforts to address the barriers disadvantaged community members have to participate in smart city projects.

Moderators

Catherine Crago

Head of Strategic Initiatives & Resource Development, Housing Authority of the City of Austin

Let's talk about public-private partnerships, sustainability, metrics, smart cities and funding! Eager to hear about your most successful digital inclusion programming - from branding, promoting, monitoring and measuring results.Catherine began her career in the semiconductor industry... Read More →

Speakers

Veronica Creech

City of Raleigh

Clayton Banks

CEO, Silicon Harlem

Denise Riedl

Chief Innovation Officer, City of South Bend

COR Smart Raleigh NetInclusion pptx

community siliconharlem pptx

Wednesday April 3, 2019 10:30am - 11:30am EDT
Harris Conference Center Building 2 - Birch Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

10:30am EDT

Community Network Solutions for Affordable Home Broadband

Alan is the CEO of Open Broadband, LLC a private, for-profit ISP that provides broadband in underserved communities. Open Broadband is the provider of the free public Wi-Fi system at the Dillehay Courts neighborhood in Charlotte NC. We also provide Wi-Fi zones in downtowns, parks, and service directly to residents, businesses, government locations, and universities. https://openbb.net

Moderators

Greta Byrum

Co-Director, Digital Equity Lab

Speakers

Adam King

Director of Neighborhood Partnerships & Equity, Digital C

Alan Fitzpatrick

CEO, Open Broadband, LLC

Alan Fitzpatrick is the CEO of Open Broadband, an ISP providing broadband internet service to underserved communities. Prior to Open Broadband, Alan had 20 years management experience in the Telecommunications and Software industries, including COO of DC74 Data Centers, COO of VoIP... Read More →

Bobby Coulter

Senior Manager, Information Technology & Systems, Fresno Housing Authority

After nearly two decades of private sector IT experience, Bobby Coulter joined the Fresno Housing Authority in 2015. As a lifelong Fresno native-- raised on the same streets as Fresno Housing residents, Coulter understands first-hand the challenges in pursuing a career in technology... Read More →

Leah Kraus

Chief Information Officer, North Carolina Central University

Leah Kraus has almost 30 years of experience in technology and education. She serves on Advisory Boards and speaks at industry events. In 2014 Leah was named CIO at North Carolina Central University. Where in addition to being CIO, she is active in digital equity, literacy, access... Read More →

Open Broadband Slides Net Inclusion pdf

Wednesday April 3, 2019 10:30am - 11:30am EDT
Harris Conference Center Building 2 - Dogwood Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

10:30am EDT

Digital Inclusion Funding Through Workforce Development (Including Certifications)

People seeking employment are a big part of the constituency served by many local digital initiatives. This session will focus on programs that integrate digital skills training with employment programs, including certification training, and look at Workforce Investment funding and other support opportunities in the workforce system.

Moderators

Farrah Parkes

Director, myPLACE and Digital Initiatives, Office of Adult Education, City of Philadelphia

Talk to me about public access computer labs, adult education, and digital literacy training with low-skill populations. Twitter: @farrahparkes

Speakers

Karisa Tashjian

Director of Education, Providence Public Library

Karisa Tashjian serves as the Director of Education for the Providence Public Library. In this role, she leads the design and implementation of educational and workforce development programming across all ages that results in measurable engagement, value and impact to the community... Read More →

Elizabeth Lindsey

CEO, Byte Back

Elizabeth Lindsey is the Executive Director of Byte Back, a Washington, DC based nonprofit offering a free technology training pathway for unemployed adults. Byte Back is one of the only organizations in the country that helps adults with no or low tech skills move from beginner to... Read More →

Heather Gate

Director, Digital Inclusion, Connected Nation

As the Director of Digital Inclusion for Connected Nation (CN), Heather Gate is responsible for strategy development and implementation of programs that impact digital inclusion for all people in all places. Ms. Gate has more than 12 years’ experience working in digital inclusion... Read More →

NetInclusion 2019 Workforce Development Panel pdf

Wednesday April 3, 2019 10:30am - 11:30am EDT
Harris Conference Center Building 2 - Ash Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208

10:30am EDT

Financial Institution Support for Digital Inclusion Programs

FINANCIAL INSTITUTION SUPPORT FOR DIGITAL INCLUSION PROGRAMS Panel pptx

Financial institutions have multiple reasons for partnering with digital inclusion programs: a business case (they want customers to use online banking), a regulatory case (Community Reinvestment Act) and a community case (they are often active in community development).

Moderators

Munirih Jester

Connecthome Manager, San Antonio Housing Authority

Munirih Jester has been working on Digital Inclusion efforts for the past 4 years. Currently, she is the Digital Inclusion / Connecthome Coordinator for San Antonio Housing Authority and is a lead member of the San Antonio Digital Inclusion Alliance - a citywide coalition that aims... Read More →

Speakers

Jeremy Hegle

Senior Community Affairs Advisor, Federal Reserve Bank of Kansas City

Jeanne Milliken Bonds

Senior Manager, Community Development, Federal Reserve Bank of Richmond

Jordana Barton

Senior Adviser in the San Antonio Branch, San Antonio Chamber of Commerce

Wednesday April 3, 2019 10:30am - 11:30am EDT
Harris Conference Center Building 2 - Livestream Stage Conference Hall

10:30am EDT

Partnerships with Internet Service Providers

Internet Service Providers are an essential partner in digital inclusion efforts. In addition to low-cost offers, how are digital inclusion programs partnering with ISPs on internet service sign up events, digital literacy trainings and outreach?

Moderators

Jeffrey Sural

Director, Broadband Infrastructure Office, North Carolina Department of Information Technology

Speakers

David Urbanowicz

External Affairs & Partnerships, Comcast Internet Essentials

Rahman Khan

Vice President, Community Impact, Charter Communications/Spectrum

Rahman Khan (pronounced Rock-mon Kon) serves as Vice President, Community Impact for Charter Communications/Spectrum, in Stamford, CT, leading its flagship philanthropic and community engagement programs, and setting direction for how employees volunteer. In this role, he manages... Read More →

Wednesday April 3, 2019 10:30am - 11:30am EDT
Harris Conference Center Building 2 - Maple Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

10:30am EDT

Strategies for Teaching Online Safety and Privacy

Digital self-defense has become essential to digital literacy. Panelists share their strategies for teaching it.

Resources:

Surveillance Self-Defence curriculum by the Electronic Frontier Foundation (available in multiple languages)
Free Geek posts privacy and safety classes and most curriculum
Our Data Bodies digital defense playbook in English and Spanish (you can also request a printed version)
NYC Stronger Communities Digital Security Guide
NYC Digital Safety: Privacy & Security Website
Mozilla's Web Literacy Core Curriculum Website

Moderators

Amina Fazlullah

Digital Equity Counsel, Common Sense Media

Speakers

Sonya Reynolds

Senior Data & Technology Strategist, The Movement Cooperative

Sonya Reynolds has a decade’s experience in social justice and progressive data. She oversaw data and innovation at the NY Civic Engagement Table for 6 cycles, while tackling projects for the AFL-CIO, Movement for Black Lives, PDI, Family Equality Council and Latino Justice. She... Read More →

Sara Rasmussen

Digital Inclusion Manager, Free Geek

At Free Geek, I manage community technology education, technology grants for nonprofits, a laptops for youth program, and partnerships. We provide a wide range of digital literacy offerings, from hardware & DIY, to privacy & safety, to programming, to computer basics. We serve 2,000... Read More →

Amy VanDeVelde

Technology Education Program Director, The Oasis Institute

Connect with me if you care about accessibility, digital equity, media literacy, privacy or trivia! I manage the Oasis Connections tech literacy program and am keenly interested in tech that enhances relationships by decreasing social isolation.

Davis Erin Anderson

Program Manager, METRO Library Council

As Program Manager, Davis’s work focuses on understanding the impact of technology on culture at large, translating these challenges into real solutions for library staff. She is project manager for NYC Digital Safety, an NYC-funded program that informs libraries of evergreen topics... Read More →

Stronger NYC Communities Full Guide pdf

ODB DDP HighRes Single pdf

ODB DDP Spanish HighRes Singles pdf

Wednesday April 3, 2019 10:30am - 11:30am EDT
Harris Conference Center Building 2 - Cypress Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

12:00pm EDT

Lunch Plenary - Award Presentations

Speakers

Adrianne Furniss

Executive Director, Benton Institute for Broadband & Society

Wednesday April 3, 2019 12:00pm - 12:45pm EDT
Harris Conference Center Building 2 - Livestream Stage Conference Hall

12:45pm EDT

Lightning Round 4

Last summer we conducted an experiment where we paired teens with seniors in a digital inclusion program adapted from CyberSeniors. We were not sure how it would work, but to our surprise, it turned out to be a wonderful experience for all involved. I plan to share a little video we made about the program.

Speakers

Katherine Lato

Vice President-Communications, Partners Bridging the Digital Divide

Sharing information about digital access, training and procedures. PBDD is always interested in linking to useful information for organizations trying to close the digital divide. Also, what inspires you about your own organization? What are the stories you tell when people ask why... Read More →

Marian Christmon

Digital Inclusion Manager, Nashville Public Library

Marian has been employed by Nashville Public Library and involved in efforts to close the digital divide for almost 25 years. As Manager of Digital Inclusion Initiatives, Marian coordinates the library’s digital literacy outreach program and develops partnerships with organizations... Read More →

Toby Schneider

National Director of Operations, PCs for People

Cindy Fisher

Digital Inclusion Consultant, Texas State Library and Archives Commission

Lauren Yergeau

Marketing and Communications Manager, Mobile Beacon

Kyra Gomez

Family program coordinator, Charlotte Bilingual Preschool

Lightning Round 4 pptx

Wednesday April 3, 2019 12:45pm - 1:15pm EDT
Harris Conference Center Building 2 - Livestream Stage Conference Hall

1:30pm EDT

Closing Plenary - Digital Equity Act