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Monday, April 1
 

9:00am

Call It by Its Name: Uncovering Digital Inclusion in Academic Literature and Research - Max Capacity
Limited Capacity full

This workshop will explore the evolution of empirical research related to digital inclusion across the social sciences and related disciplines, such as social work, communication studies, anthropology, and sociology. We will hear from researchers who have conducted a variety of different projects that examine and evaluate digital inclusion programs and policies across the United States. The short presentations will be used as a starting point for discussions among the participants on how to better align digital inclusion research and practice. In the final part of the workshop, participants will design a rough outline/proposal on how to engage more directly with academics/practitioners in their communities. 

Moderators
avatar for Bibi Reisdorf

Bibi Reisdorf

Assistant Professor, UNC Charlotte
Bibi Reisdorf is an Assistant Professor in Communication Studies at the University of North Carolina at Charlotte. Her research and community engagement revolves around digital inequalities and especially vulnerable communities. Her latest projects examine if and how prisoners reentering... Read More →

Speakers
avatar for Mary Stansbury

Mary Stansbury

Associate Professor, Library and Information Science
DN

Daina Nathaniel

Queens University
avatar for Jill Castek

Jill Castek

Associate Professor, University of Arizona
Jill Castek's research examines acquisition of digital literacies and digital problem solving. Jill's sessions at Net Inclusion 2019 will review current literature on digital inclusion and will examine partnerships between community based organizations, libraries, and adult education... Read More →
avatar for Roberto Gallardo

Roberto Gallardo

Assistant Director / Specialist, Purdue Center for Regional Development / Extension
Roberto Gallardo is Assistant Director of the Purdue Center for Regional Development and a Purdue Extension Community & Regional Economics Specialist. He holds an electronics engineering undergraduate degree, a master's in economic development, and a Ph.D. in Public Policy and Administration... Read More →
avatar for Tianca Crocker

Tianca Crocker

Asst Professor | Fellow, UNC Charlotte | NDIA
Hi! I'm a researcher, advocate, and educator focused on understanding the impact of digital inclusion on economically disadvantaged populations and how we can work together to implement change. Let's talk about these interests, your ideas, or Charlotte music.



9:00am

Closing the Digital Divide 101 for Local and State Elected Officials - Max Capacity
Limited Capacity filling up

This workshop will cover digital equity and inclusion basics, ideas for supporting and launching local digital inclusion efforts, and ways to advocate for or implement policies to support digital inclusion and equity initiatives at the local, state, and federal level. The workshop is specifically designed for local and state elected officials and policy makers who desire to enhance their community and address inequities by closing the digital divide.

Moderators
avatar for John Coggin

John Coggin

Director of Advocacy, NC Rural Center
John is the director of advocacy at the NC Rural Center, where he leads statewide grassroots engagement and state and federal government relations to advance the Rural Center’s Rural Counts strategies for rural economic development. Prior to the Rural Center, John worked in community... Read More →

Speakers
avatar for Bruce Clark

Bruce Clark

Executive Director, Digital Charlotte, Knight School of Communicaton @ Queens University
Digital Charlotte is a project of the Knight School of Communication at Queens University of Charlotte. Our mission is to empower community organizations to deliver digital inclusion resources to their communities. As part of my role as ED of Digital Charlotte, I also serve as the... Read More →
avatar for Emy Tseng

Emy Tseng

Senior Broadband Program Specialist, National Telecommunications and Information Administration (NTIA)
Emy Tseng is a Senior Broadband Program Specialist with the National Telecommunications Information Administration (NTIA) BroadbandUSA program. She provides technical assistance on expanding broadband access, adoption and use in underserved communities and smart inclusive communities.Prior... Read More →
JS

Jeffrey Sural

Director, Broadband Infrastructure Office, North Carolina Department of Information Technology
avatar for Ed Blayney

Ed Blayney

Civic Technology Manager, Louisville Metro - DoIT
Smart Cities, Digital Inclusion Start-up, Computer Donation Programs, Low-cost internet sign-ups, bootstrap fundraising
BW

Braxton Winston

Councilman, City of Charlotte
MG

Michelle Gibeault

English & Communication Librarian, University of Arkansas
avatar for Amy Huffman

Amy Huffman

Research and Policy Specialist, North Carolina Department of Information Technology
I'm the Research and Policy Specialist for the Broadband Infrastructure Office at the North Carolina Department of Information Technology. I lead our office's research, policy, and digital equity efforts.



Monday April 1, 2019 9:00am - 12:00pm
Federal Reserve Bank of Richmond’s Charlotte Branch - Palmetto 530 E Trade St, Charlotte, NC 28202

9:00am

Community Reinvestment Act and Digital Inclusion - Max Capacity
Limited Capacity filling up

Speakers
avatar for Jeanne Milliken Bonds

Jeanne Milliken Bonds

Senior Manager, Community Development, Federal Reserve Bank of Richmond
I lead the Regional Community Development for the Federal Reserve Bank of Richmond’s District which includes Maryland, D.C., Virginia, most of West Virginia, North Carolina and South Carolina. I also lead several Federal Reserve System teams, including a team focused on the Community... Read More →


9:00am

Federal Policy's Impact on Local Digital Inclusion: Current and Potential Agency Policies and Legislation - Max Capacity
Limited Capacity full

Part A: Local digital inclusion practitioners will engage in a discussion from our allies from Washington, D.C. During this workshop, participants will receive an overview of federal policies which include net neutrality, Lifeline, mandated discount internet offers, privacy, and spectrum. Additionally, practitioners will learn how to leverage these policies on both the state and local level.  Part B: Federal lawmakers are currently looking to further digital inclusion legislation through the lens of rural broadband infrastructure buildout. The panelists will provide tips for advocating for affordability and digital literacy in relations to broadband infrastructure access.  This panel will also inform practitioners about the state of play for rural broadband as well as the Congressional committees of jurisdiction and which members of Congress are interested in this topic.

Moderators
avatar for Alisa Valentin

Alisa Valentin

Communications Justice Fellow, Public Knowledge
Alisa Valentin is the Communications Justice Fellow at Public Knowledge where she works on various issues through a social justice lens, including digital inclusion, artificial intelligence, privacy, and intellectual property.Prior to joining Public Knowledge, Alisa completed her... Read More →

Speakers
AF

Amina Fazlullah

Digital Equity Counsel, Common Sense Media
avatar for Yosef Getachew

Yosef Getachew

Director, Media and Democracy Program, Common Cause
Yosef Getachew serves as the Media & Democracy Program Director for Common Cause where he leads campaigns to engage the public and policy makers on key initiatives around media reform and broadband access. Prior to joining Common Cause, Yosef served as a Policy Fellow at Public Knowledge... Read More →
avatar for Dana Floberg

Dana Floberg

Policy Manager, Free Press / Free Press Action Fund
Dana is the Policy Manager at Free Press/Free Press Action, where she researches and articulates tech policy solutions that serve the public interest, bringing a wide range of media and telecommunications policy expertise. She has written extensively on issues of broadband affordability... Read More →
avatar for Olivia Wein

Olivia Wein

Staff Attorney, National Consumer Law Center
Olivia Wein has been an attorney at the National Consumer Law Center (NCLC) for over 16 years. NCLC is a non-profit focused on using consumer law to promote economic security for low-income and other disadvantaged people. Olivia focuses on policies and programs that protect low-income... Read More →
avatar for Francella Ochillo

Francella Ochillo

Director, Government & Legal Affairs, National Hispanic Media Coalition
Francella Ochillo is the Vice President of Policy & General Counsel for the National Hispanic Media Coalition. She advocates for policies that encourage open and affordable communications, innovation, competition, and diversity and oversees organizational responses to regulatory proposals... Read More →



9:00am

Radical Innovation in Digital Justice: A New Model for Private-Public Partnerships & Community Development
As trusted community resources for media and information, public libraries are a natural partner in the movement for digital equity. This pre-conference workshop will examine private enterprise and public institutions, namely libraries, can serve as incubators for innovation and scale strategies that advance digital equity. With an eye towards the work of Libraries Without Borders and its partners, this discussion will touch upon new partnership models that bring together libraries, businesses, financial institutions, legal aid and health providers, and the public.


In Part 1, attendees will examine how library partnerships have launched conversations on the intersection of digital equity and health, legal, and financial literacy.


In Part 2, attendees will explore how library programs have broadened the notion of “public-private partnerships” by bringing in businesses, like laundromats, into the work of digital inclusion.


These panel discussions will focus on tools and strategies that practitioners can use to partner with community-based organizations, foundations, businesses, financial institutions, and the public. The goal is for attendees to emerge with concrete, tangible and actionable next steps — a new model for PPPs— and a community of practice to support future collaborations.


Moderators
avatar for Katherine Trujillo

Katherine Trujillo

Deputy Director, Libraries Without Borders
Since joining Libraries Without Borders in 2016, Kat (she/her) has created pop-up libraries and makerspaces in Detroit, the Bronx, Washington, D.C., Coaque (Ecuador) and most recently, Puerto Rico. Prior to joining Libraries Without Borders, she worked on human rights, immigration... Read More →

Speakers
avatar for Jordana Barton

Jordana Barton

Senior Advisor, Federal Reserve Bank of Dallas
@dallasfedcomdevJordana supports the Federal Reserve System’s economic growth objectives by promoting community and economic development and fair and impartial access to credit. Her focus areas include the Community Reinvestment Act (CRA), community development finance, digital... Read More →
CR

Clarissa Ramon

Community Impact Manager, Google Fiber
avatar for Lydia Collins

Lydia Collins

Participant Engagement Lead, Training and Education Center, All of Us Research Program, National Library of Medicine
Lydia N. Collins is the Participant and Engagement Lead for the Training and Education Center, All of Us Research Program operated by the National Library of Medicine. In her current role she serves as the liaison for the National Institutes of Health (NIH) All of Us Research Program... Read More →
avatar for Shauna Edson

Shauna Edson

Digital Inclusion Coordinator, Salt Lake City Public Library
Shauna is the Digital Inclusion Coordinator at The Salt Lake City Public Library. She leads the library’s digital inclusion initiative, the Tech League, and works with library staff and community partners to create long-term digital inclusion programming in the communities the Library’s... Read More →
avatar for Seth Ervin

Seth Ervin

Chief Innovation Officer, Charlotte Mecklenburg Library



Monday April 1, 2019 9:00am - 12:00pm
Charlotte Mecklenburg Main Library - Francis Auditorium 310 N Tryon St, Charlotte, NC 28202, USA

9:00am

Using Broadband Data to Address Local Questions - Max Capacity
Limited Capacity full

Issues pertaining to broadband adoption and deployment have become priorities in many communities around the country.  This is often accompanied by questions from local officials and other stakeholders about the network environment close to home. How fast are the networks that serve a community? Where do those networks run? How many people have online access at home – and how many do not?

This workshop will provide an overview of data sources that can address these questions, as well as guidance on how attendees can use data tools to answer question specific to locations of interest. The workshop will cover:
  • Data basics: Maybe the phrase “Form 477” sounds to you like a skit out of the TV show “The Office.” Or maybe it lures you into a fog of thinking about broadband deployment. Either way, this portion of the workshop will cover the nuances of Form 477, as well as data from the American Communities Survey and tools to measure network speeds.
  • How to make data work for you:  This portion of the workshop will be “hands on” in that it will demonstrate how to use broadband data to answer questions on what is going on in your community with respect to broadband adoption and deployment.
Expect to come away from this workshop with an understanding of what different data sources tell us, what they do not, and how to help them improve your community’s understanding of broadband policy issues.

Moderators
avatar for John Horrigan

John Horrigan

Senior Fellow, Tech Policy Institute

Speakers
avatar for Karen Perry

Karen Perry

Broadband Specialists, NTIA
Digital champion working to create partnerships and programs to close digital divides and strengthen communities. Currently @NTIAgov. Previously with @FCC @GatesFoundation @BellLabs. Living in Seattle. Proud mother of two strong women. @KarenAPerry
avatar for Georgia Bullen

Georgia Bullen

Measurement Lab
avatar for Bill Callahan

Bill Callahan

Research and Policy Director, National Digital Inclusion Alliance
Wearing two hats... policy and research staff for NDIA, plus director of Connect Your Community in Cleveland, OH. Working on community initiatives for digital inclusion in Cleveland since 1996.



Monday April 1, 2019 9:00am - 12:00pm
Federal Reserve Bank of Richmond’s Charlotte Branch - Dogwood 530 E Trade St, Charlotte, NC 28202

9:00am

Using Virtual Reality (VR) to Engage Youth, Seniors & Community Storytellers
Learn how immersive media tools are an effective toll to recruit youth, adults, and interest in your digital storytelling, outreach, community technology, and digital inclusion programs. 

Well-designed immersive reality experiences can invoke a powerful sense of wonder and empathy and have a transformational effect on the viewer. In this hands-on training, you will learn how to use these emerging media tools to create community and individual stories and how you can apply VR to digital inclusion work. 

The session will introduce attendees to XR: an umbrella term for VR (virtual reality), AR (augmented reality), and MR (mixed reality), and how these new media technologies are changing how we tell stories, engage participants, and embody a cognitive experience that provokes interest, empathy, and action in our inclusion work.

The session will offer hands-on experiences of 360, VR and AR, show examples of storytelling projects in emerging media, and help practitioners understand the value, outcomes in community-based XR, as well as the equipment and training needed to implement programs in your community. Participants will learn how to use 360 cameras, understand equipment needs, creation tools available, and how to make emerging media programs accessible to all through community-based storytelling and XR demonstrations.

Join us if you know nothing at all about VR, if you know a little, or want to understand the implications of how virtual worlds need to be accessible and in the public interest, and how to apply these new technologies to your digital inclusion and community storytelling work. We will have so much fun exploring and learning together- led by Kathy Bisbee, Founder of the Public VR Lab and executive director at Brookline Interactive Group, along with her team member, Erin Kinney. 

Speakers
avatar for Kathy Bisbee

Kathy Bisbee

Executive Director/Founder, Brookline Interactive Group/Public VR Lab
Kathy Bisbee is the executive director of Brookline Interactive Group (BIG), a community media arts center, and the co-founder/director of the Public VR Lab, where she and her team are building an empowered Community XR movement and new field that values accessibility, digital inclusion... Read More →


Monday April 1, 2019 9:00am - 12:00pm
Charlotte Mecklenburg Main Library - Dowd Learning Room 310 N Tryon St, Charlotte, NC 28202

1:30pm

Bus One - Uptown to North Charlotte
Limited Capacity filling up

Stop One: Brightwalk Neighborhood
  • The Housing Partnership’s “Economic Mobility Through Digital Inclusion” program primarily serves families living in three affordable apartment developments within the mixed-income Brightwalk community: The McNeel, The Alexander, and The Stevenson. This mixed-income community is nestled within the North End Smart District. In order to prepare all residents (especially our seniors) for the digital world and heighten civic engagement, this program was launched to provide education and laptop devices to the community.

Stop Two: Dilleahy Courts
  • This Housing Authority in Charlotte is apart of the ConnectHomeUSA, a movement to bridge the digital divide for HUD-assisted housing residents in the United States under the leadership of national nonprofit EveryoneOn.

Stop Three: Digital Charlotte @ Knight School of Communication
  • The Knight School of Communication develops students into creative communicators who become engaged citizens and leaders in the communities they serve.

Monday April 1, 2019 1:30pm - 4:30pm
Multiple Venues

1:30pm

Bus Three - Uptown to West Charlotte
Limited Capacity seats available

Stop One: Renaissance West STEAM Academy
  • Renaissance West Community Initiative (RWCI's) mission is to promote a collaborative community centered on quality housing, education, health and wellness, and opportunity. Their vision is to end intergenerational poverty through a holistic community revitalization effort. RWCI opened a Pre-K through 8th-grade school, Renaissance West STEAM Academy, in 2017 and jointly governs the school with Charlotte-Mecklenburg School system. 
Stop Two: Goodwill Opportunity Campus
  • This facility offers access to technology, assessment, and testing, personalized mentoring and coaching, a warm hand-off to strategic partner agencies located on campus, and expanded skill development capabilities.
Stop Three:  Digi-bridge at Ashley Park
  • Equip shareholders with the means to foster optimal use of technology in the learning environment, ensuring that all 21st-century learners have opportunities to succeed in the digital age.

Monday April 1, 2019 1:30pm - 4:30pm
Multiple Venues

1:30pm

Bus Two - Westside
Limited Capacity seats available

Stop One: Southside Homes
  • Connect Home USA
Stop Two: West Charlotte High School Project Lift and Sprint 1 Million
  • Digital Inclusion Institute fully encompasses the three-legged stool of digital inclusion by providing digital literacy classes for 6 weeks, upon graduation parents earn a laptop refurbished by scholars, and an unlimited untethered hotspot. We focus on building technology skills for adults. We are working with national and local partners to provide families with educational opportunities, digital inclusion coursework, internet connectivity, a device, and ongoing technical support as well as continuous workforce development.
Stop Three: E2D ReImage Lab
  • Re-Image CLT is comprised of: E2D Computer Labs which train and employs up to 12 students as computer technicians to refurbish and re-image decommissioned corporate laptops AND E2D Technology Academy (for Workforce Development and Digital Literacy Education) providing the school population with direct exposure to all sectors of the IT industry through expansive digital literacy education.

Monday April 1, 2019 1:30pm - 4:30pm
Multiple Venues

1:30pm

Walking Tour
Limited Capacity seats available

Stop One: Charlotte Mecklenburg Library - Main branch

Stop Two: Imaginon - Teen Maker space 
  • Charlotte Mecklenburg Library Youth Branch
Stop Three: Google Fiber 
  • Rolling out Fiber Internet service across Charlotte

Monday April 1, 2019 1:30pm - 4:30pm
Multiple Venues

5:30pm

Monday Reception sponsored by PCs for People and Mobile Citizen
Join us after the festivities for drinks, snacks, and networking!

Monday April 1, 2019 5:30pm - 7:00pm
Duckworth's Grill & Taphouse 330 North Tryon St Charlotte, NC 28202
 
Tuesday, April 2
 

7:00am

7:15am

Bus Departing for Harris Conference Center
Limited Capacity seats available

Tuesday April 2, 2019 7:15am - 7:15am

7:30am

Bus Departing for Harris Conference Center
Limited Capacity seats available

Tuesday April 2, 2019 7:30am - 7:30am

8:00am

Bus Departing for Harris Conference Center
Limited Capacity full

Tuesday April 2, 2019 8:00am - 8:00am

8:15am

Bus Departing for Harris Conference Center
Limited Capacity filling up

Tuesday April 2, 2019 8:15am - 8:15am

9:00am

9:45am

Lightning Round 1
Since our first Net Inclusion, NDIA has featured Lightning Rounds in plenary sessions as a way to shine a spotlight on dozens of great digital inclusion initiatives and to encourage the peer-to-peer networking. Net Inclusion 2019 will feature four 30-minute Lightning Rounds, accommodating a total of 25 to 30 presentations, each with a four-minute presentation.

Speakers
BT

Beth Thompson

Principal, Whitewater Middle School
avatar for Kay Fleury

Kay Fleury

Content Manager & SEO Specialist, Techboomers.com
Digital literacy training materials & techniquesWhere to find online (and free) resources for learning/teaching techOur website offers 100% free-to-use and modify resources for librarians, tech trainers, or anyone teaching technology, including devices, apps, and websites. Ask me... Read More →
avatar for Tom Mehlert

Tom Mehlert

Executive Director, AZ StRUT
Tom Mehlert, MAEd serves as the Executive Director for Arizona Students Recycling Used Technology (AZ StRUT), a non-profit organization that facilitates the refurbishing of computers from industry by students for other non-profit organizations and schools. He also served on the AZ... Read More →
avatar for Wendy Pearson

Wendy Pearson

Kansas City Public Library
I have developed and now oversee Tech Access, a collection of resources at the Kansas City Public Library, to help our adult patrons achieve their goals in digital literacy and workforce skills development. I look forward to catching up with friends and sharing success stories, challenges... Read More →
JJ

James Jack

human I-T
avatar for Nicole Umayam

Nicole Umayam

Digital Inclusion Librarian, Arizona State Library, Archives and Public Records
Archivist & linguist turned librarian. I got in the digital inclusion game as part of NDIA's Digital Inclusion Corps, and have since been involved in projects such as wi-fi hotspot and laptop lending, broadband 101 training for rural tribal libraries, and digital inclusion strategic... Read More →
MS

Melissa Sassi

Founder & CEO, MentorNations



10:30am

America's Digital Divide in 2019: What the National Data Tells Us
Overview of most useful national statistics on broadband adoption plus new academic and practioner research in the field. 

Moderators
avatar for Bibi Reisdorf

Bibi Reisdorf

Assistant Professor, UNC Charlotte
Bibi Reisdorf is an Assistant Professor in Communication Studies at the University of North Carolina at Charlotte. Her research and community engagement revolves around digital inequalities and especially vulnerable communities. Her latest projects examine if and how prisoners reentering... Read More →

Speakers
avatar for Susan Corbett

Susan Corbett

Director, National Digital Equity Center
Ms. Corbett is a preeminent authority on rural broadband deployment and works closely with economic development and rural organizations to advance internet and wireless technologies and their adoption.In the fall of 2017, Ms. Corbett launched the National Digital Equity Center, a... Read More →
avatar for John Horrigan

John Horrigan

Senior Fellow, Tech Policy Institute


Tuesday April 2, 2019 10:30am - 11:30am
Harris Conference Center Building 2 - Maple Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

10:30am

Creating and Managing Digital Inclusion Partnerships
Community digital inclusion partnerships take different forms but face similar goals and challenges. Panelists will share lessons and best practices. 

Moderators
avatar for James Neal

James Neal

Program Officer, Institute of Museum and Library Service
Libraries; Civic Technology; Open Data; Digital Inclusion; Open Education Resources; Data Privacy/Security; Broadband Access

Speakers
avatar for Krysti Nellermoe

Krysti Nellermoe

Education Program Supervisor, International Rescue Committee
Krysti is the Education Program Supervisor at the International Rescue Committee (IRC) in Salt Lake City, UT. The IRC in Salt Lake City provides services for refugees, asylees, victims of human trafficking, survivors of torture, and other immigrants to help them to thrive in the U.S... Read More →
avatar for Tom Esselman

Tom Esselman

CEO, Connecting for Good
Computer donations, refurbishing, reselling, and recyclingWorkforce development resourcesSpin Class, Rock/Pop/Alt MusicItalian Food and WineGolf
avatar for Cassie Bair

Cassie Bair

Chief Business Development Executive, Mobile Citizen, a project of Voqal
Cassie is the managing director of Voqal’s Mobile Citizen initiative, which aims to bridge the digital divide with affordable mobile broadband technology. Mobile Citizen works with nonprofits, educational institutions and social welfare agencies to advance social equity through... Read More →
avatar for Adam Echelman

Adam Echelman

Executive Director, Libraries Without Borders
As Executive Director, Adam leads new partnerships and strategies to promote access to information for Libraries Without Borders in the United States, including partnerships with libraries, small businesses and trade associations (like laundromats!), and public agencies. Prior to... Read More →



Tuesday April 2, 2019 10:30am - 11:30am
Harris Conference Center Building 2 - Ash Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208

10:30am

Digital Equity as a Social Determinant of Health
Research showing the connection between broadband access and skills and health outcomes; collaboration between healthcare providers and community digital inclusion programs. 

Moderators
avatar for Jill Castek

Jill Castek

Associate Professor, University of Arizona
Jill Castek's research examines acquisition of digital literacies and digital problem solving. Jill's sessions at Net Inclusion 2019 will review current literature on digital inclusion and will examine partnerships between community based organizations, libraries, and adult education... Read More →

Speakers
avatar for Cynthia Sieck

Cynthia Sieck

Assistant Professor, The Ohio State University
Dr. Sieck has 20+ years conducting health services research. Her current work focuses on the interaction of health information technology and patient engagement. She will speak about the use o f HIT to engage patients in health care and the need for training to address diverse patient... Read More →
DZ

Dr. Zachary White

Queens University of Charlotte
KS

Kelly Sines

Adult Education Supervisor, Philadelphia FIGHT



Tuesday April 2, 2019 10:30am - 11:30am
Harris Conference Center Building 2 - Dogwood Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

10:30am

Digital Inclusion for People With Disabilities
Providing assistance to the differently abled requires knowledge of accessibility hardware and software in addition to training strategies. What resources are available to support increasing digital access and skills of the differently abled? 

Speakers
avatar for Melissa Helquist

Melissa Helquist

Director, SLCC Community Writing Center
avatar for Gary Knight

Gary Knight

Executive Director, San Diego Futures Foundation
I have over 25 years of executive management experience in the healthcare and non-profit sectors. The last 5 years I have been dedicated to improving lives through technology at the San Diego Futures Foundation where I first served on the Board of Directors for over 6 years before... Read More →
avatar for Jessica Looney

Jessica Looney

Director of Programs, Austin, Community Tech Network
Jessica has worked for clients including Camp Fire USA, Austin Opera, The Thinkery, Knowbility, and many others for nearly 20 years. Jessica has experience leading the organization, fundraising and marketing efforts for global outreach. Her work on tech-related programs includes rallying... Read More →



Tuesday April 2, 2019 10:30am - 11:30am
Harris Conference Center Building 2 - Cypress Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

10:30am

Gathering and Using Data for Digital Inclusion Program Management and Evaluation
Practical data strategies and tools to measure, manage, evaluate and communicate our work. 

Moderators
avatar for Jon Gant

Jon Gant

Dean and Professor, NC Central University, School of Library and Information Sciences
I am passionate about finding ways to improve digital equity and inclusion. My background includes expertise in strategy, organization development, data science, and information systems to address public policy and management issues related to digital equity and inclusion. I held... Read More →

Speakers
avatar for Leana Mayzlina

Leana Mayzlina

Sr Digital Inclusion Manager, NTEN
avatar for Dan Noyes

Dan Noyes

Co-Executive Director, Tech Goes Home
Dan has been involved with TGH since 2002 and on staff since the summer of 2010. After spending several years as a Legislative Aide to a U.S. Congressman in Washington, DC, he returned to Boston as the Technology Director at Fenway High School. In 2006, he was hired by the Lilla... Read More →
avatar for Samantha Schartman

Samantha Schartman

CEO, Connected Insights
Samantha Schartman-Cycyk is the Executive Director of Connected Insights, a Cleveland-based national-facing nonprofit dedicated to helping organizations to strategically use data to better manage and measure their programs and impact. She is also the lead designer of the newly-released... Read More →



10:30am

Local Government Digital Equity Plans
Municipal governments are in the forefront of local, collaborative digital access and equity planning. Local leaders will talk about the value of planning, the nuts and bolts of making a plan, and the outcomes of their planning efforts. 

Moderators
avatar for Greg Dunn

Greg Dunn

Partner, Ice Miller LLP
Greg Dunn has represented telecommunication clients for more than 33 years, providing legal and strategic assistance to a variety of private and public clients.Greg has a comprehensive knowledge of both public utility and broadband issues. His clients include municipalities, The Ohio... Read More →

Speakers
avatar for John Speirs

John Speirs

Program Manager, Telecommunications & regulatory affairs
John Speirs is responsible for managing and administering City's implementation of the Digital Inclusion Strategic Plan in Austin by coordinating with local organizations, commissions and other public and private entities involved with digital and communications technology in Austin... Read More →
avatar for Matt Timberlake

Matt Timberlake

IT Portfolio Manager, Multnomah County
I’m a founding member of the Digital Inclusion Network in Portland, Oregon. I manage a portfolio of IT projects for Multnomah County Library, the largest provider of free digital access and services in Oregon. I proposed the first session on Digital Inclusion for the NW Governing... Read More →


Tuesday April 2, 2019 10:30am - 11:30am
Harris Conference Center Building 2 - Birch Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

12:00pm

How Broadband Adoption Affects Community Prosperity and Opportunity
New data on broadband adoption for metros, counties and cities over the past two decades reveals that broadband adoption is strongly linked to economic outcomes for community residents as well as businesses.  Tracing broadband adoption over time provides a better picture of cause and effect than has been possible in prior studies.  This research shows that it is more inclusive communities that experience better economic outcomes; that digital inclusion leads to economic benefits at the community level.  Disparities in broadband adoption over time also track the widening inequalities that have become apparent across regions and communities in the U.S., and digital inclusion is a necessary part of policy solutions for narrowing place-based gaps in economic opportunity.

This research is part of a new book project with co-authors Caroline Tolbert and Kellen Gracey, analyzing two decades of data on broadband adoption for communities that was generated in a National Science Foundation project (the University of Iowa and Arizona State University broadband data portal https://policyinformatics.asu.edu/broadband-data-portal/home).

Karen Mossberger, Ph.D. is the Frank and June Sackton Professor in the School of Public Affairs at Arizona State University.  Her research interests in digital inequality began with her experience in workforce and economic development while working for the City of Detroit.  Her academic career has included research and teaching in local government, urban policy, digital government, and digital inclusion.  Prior co-authored books on technology include Virtual Inequality:  Beyond the Digital Divide (Georgetown University Press, 2003), Digital Citizenship: The Internet, Society and Participation (MIT Press, 2008), and Digital Cities:  The Internet and the Geography of Opportunity (Oxford University Press, 2012).  She evaluated Chicago’s Smart Communities program, with support from the John D. and Catherine T. MacArthur Foundation and the Partnership for a Connected Illinois/BTOP.  Mossberger is a fellow of the National Academy of Public Administration.

Speakers

1:15pm

Digital Inclusion, Justice, and Community Empowerment
Low income and minority communities confronting digital exclusion with a recognition of historical exclusion. 

Moderators
avatar for Bryan Mercer

Bryan Mercer

Executive Director, Media Mobilizing Project
Bryan Mercer - Bryan, a long-time staff member of Media Mobilizing Project, has served as Executive Director since 2013. He has led a number of major programs areas, including a collaboration with nearly two-dozen partner organizations to create Keyspots, a city-wide digital literacy... Read More →

Speakers
SK

Shenee King

CHN Housing Partners
avatar for Wanda Davis

Wanda Davis

Director, ASC3
Wanda Davis has served the University Circle / Ashbury / Glenville communities in various capacities for several decades. She volunteered and worked for many organizations in management and administration, including: Ashbury Community Services, Inc., Northeastern Neighborhood Development... Read More →
avatar for Lazone Grays

Lazone Grays

President/CEO, IBSA
Mr. Lazone Grays is the Founder and President of IBSA, Inc., a 501c3 nonprofit corporation that primarily provides employment & training services to low-income youth and adults receiving; or eligible for public assistance. Since 1993, the organization has provided effective public... Read More →



1:15pm

Making the Most of Low-Cost Home Internet Offers
What consumers don't know about can't help them! How some communities are making sure their residents benefit from ISP discounts. 

Moderators
avatar for Norma Fernandez

Norma Fernandez

Chief Programs Officer, EveryoneOn
Norma oversees EveryoneOn’s core programs--ConnectHomeUSA and the offer locator tool. She works closely with diverse partners, including HUD, public housing communities, nonprofits across the country, and ISPs to design and implement strategies that link unconnected and underconnected... Read More →

Speakers
avatar for Leah Brown

Leah Brown

Director, Government and Community Strategy, Charter
Leah Brown is Director of Government and Community Strategy for Charter Communications. In this position, Brown works to enhance company image through public and community affairs projects and direct participation in civic and community organizations. Additionally, Brown supports... Read More →
avatar for Alyssa Kenney

Alyssa Kenney

Executive Director, DANEnet
Alyssa started her digital equity career in 1999 building community technology centers and teaching digital literacy classes. She pivoted away from technology and spent fifteen years of leading and managing two thriving community centers. In 2014, she returned to digital equity work... Read More →
avatar for Ed Blayney

Ed Blayney

Civic Technology Manager, Louisville Metro - DoIT
Smart Cities, Digital Inclusion Start-up, Computer Donation Programs, Low-cost internet sign-ups, bootstrap fundraising



Tuesday April 2, 2019 1:15pm - 2:15pm
Harris Conference Center Building 2 - Dogwood Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

1:15pm

New Tools and Materials for Digital Literacy Training and Assessment
Moderated discussion of the variety of approaches to digital literacy training and management: including the use of volunteers, class structures, certifications, use of online tools, curriculum, etc.

Moderators
KL

Koko Lawson

Program Director, Connecting For Good
Koko Lawson joined Connecting For Good as the Program Director in late 2018 to support the CEO in program development and measurement. Koko Lawson has spent time in both the private and nonprofit sectors working on social impact programs. At Google Fiber, she worked on the Community... Read More →

Speakers
avatar for Rebecca Ryan

Rebecca Ryan

Public Services Manager, Saint Paul Public Library
avatar for Barry Glicklich

Barry Glicklich

President, PBDD
Barry Glicklich is the founder of Partners Bridging the Digital Divide. After working 30+ years as an engineer and volunteering five years teaching computer classes at the People's Resource Center, Barry is dedicated to helping digital inclusion agencies share knowledge and learn... Read More →
avatar for Kay Fleury

Kay Fleury

Content Manager & SEO Specialist, Techboomers.com
Digital literacy training materials & techniquesWhere to find online (and free) resources for learning/teaching techOur website offers 100% free-to-use and modify resources for librarians, tech trainers, or anyone teaching technology, including devices, apps, and websites. Ask me... Read More →
avatar for Kimberly Brennsteiner

Kimberly Brennsteiner

Director of Strategic Initiatives, Older Adults Technology Services
Older adults, impact, social change, assessments, funding, partnerships, Senior Planet
MR

Matt Robinson

GCF Global



Tuesday April 2, 2019 1:15pm - 2:15pm
Harris Conference Center Building 2 - Ash Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208

1:15pm

State Governments Investing in Digital Inclusion
Some state governments are active funders of  broadband adoption and digital literacy efforts. This panel will look at exemplary initiatives, and at ways to promote similar investments elsewhere. 

Moderators
avatar for Kathryn de Wit

Kathryn de Wit

Broadband Research Initiative, Pew Charitable Trusts
Kathryn de Wit manages Pew’s broadband research initiative, which examines efforts to connect millions of Americans to high-speed, reliable internet. In addition to assessing how states are approaching this challenge, de Wit’s work also includes addressing research gaps and bringing... Read More →

Speakers
avatar for Amy Huffman

Amy Huffman

Research and Policy Specialist, North Carolina Department of Information Technology
I'm the Research and Policy Specialist for the Broadband Infrastructure Office at the North Carolina Department of Information Technology. I lead our office's research, policy, and digital equity efforts.
KB

Katherine Bates

Manager, State and Local Partnerships, NTIA/US Department of Commerce
avatar for Kelly Workman

Kelly Workman

Development Manager, West Virginia Development Office
avatar for Crystal Ivey

Crystal Ivey

Broadband Director, TN Dept of Economic and Community Development



Tuesday April 2, 2019 1:15pm - 2:15pm
Harris Conference Center Building 2 - Birch Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

1:15pm

“I can't afford a computer”: Acquiring Affordable Devices for People Who Need Them
Affordable devices are a key element of digital inclusion strategy in most communities. Panelists discuss solutions including local and national refurbisher partnerships and other options. 

Moderators
avatar for Michael Abensour

Michael Abensour

Executive Director, Kramden Institute Inc.
Kramden Institute's mission is to provide technology tools and training to bridge the digital divide. Since our founding in 2003, we have awarded over 35,000 computers across North Carolina (and beyond) to students, families and communities in 83 of the state's 100 counties. Kramden... Read More →

Speakers
avatar for Seth Hubbert

Seth Hubbert

Executive Director, Tech Exchange
Tech Exchange is dedicated to providing digital equity to Bay Area residents. We employ an environmentally sustainable, re-use model by refurbishing donated computers and providing them to families, schools and community organizations. Over the last 24 years, we have distributed 49,000... Read More →
avatar for Pat Millen

Pat Millen

President/Co-Founder, E2D - Eliminate the Digital Divide
avatar for Casey Sorensen

Casey Sorensen

CEO, PCs for People
Casey Sorensen is the CEO of PCs for People, a national non-profit organization based in St. Paul/Minneapolis, MN. Casey began his career working in technology automation with Deloitte Consulting, however, his true passion was to help others join the digital world. Casey left consulting... Read More →



Tuesday April 2, 2019 1:15pm - 2:15pm
Harris Conference Center Building 2 - Cypress Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

2:30pm

Advocating for and Supporting an Accurate Census 2020 Count
How the digital divide could undermine a "Complete Count" in Census 2020, and how digital inclusion programs can help make sure it doesn't. 

Moderators
avatar for Sabrina Roach

Sabrina Roach

Board Member, Alliance for Community Media

Speakers
avatar for Fryda Guedes

Fryda Guedes

Data Manager, New York Civic Engagement Table
Fryda Guedes is the Data Manager at the New York Civic Engagement Table, a strategic driver of social change and a laboratory for innovative collaborative work. She was most recently a Data Consultant for non-profit organizations throughout the country, helping them use data to drive... Read More →
avatar for Greta Byrum

Greta Byrum

Co-Director, Digital Equity Lab
Greta Byrum reimagines the way we design, build, control, and govern communications systems. As Co-Director of the Digital Equity Laboratory at The New School in New York City, she builds digital justice through applied research, community projects, and policy strategy. Previously... Read More →
avatar for Kathy Pettit

Kathy Pettit

Principal Research Associate, National Neighborhood Indicators Partnership
Kathryn Pettit is a principal research associate in the Metropolitan Housing and Communities Policy Center at the Urban Institute, where her research focuses on neighborhood change and how communities use data for more effective and equitable decisionmaking. Pettit is a recognized... Read More →
avatar for Stacey Carless

Stacey Carless

Executive Director, NC Counts Coalition
Stacey is the Executive Director of the NC Counts Coalition. She began working with the Coalition in August 2017 and is directing North Carolina’s efforts for a complete, fair and accurate 2020 census count in North Carolina. Stacey is an attorney and a member of the North Carolina... Read More →



2:30pm

Community-Wide Digital Inclusion Coalitions
Cities, libraries, housing authorites and others are leading community-wide digital inclusion coalitons across the country. Panelists will discuss common challenges, decision making structures, essential coalition members, and advocacy from first steps to advanced efforts.  
 

Moderators
avatar for Tianca Crocker

Tianca Crocker

Asst Professor | Fellow, UNC Charlotte | NDIA
Hi! I'm a researcher, advocate, and educator focused on understanding the impact of digital inclusion on economically disadvantaged populations and how we can work together to implement change. Let's talk about these interests, your ideas, or Charlotte music.

Speakers
avatar for Carrie Coogan

Carrie Coogan

Deputy Director, Kansas City Public Library
avatar for Shauna Edson

Shauna Edson

Digital Inclusion Coordinator, Salt Lake City Public Library
Shauna is the Digital Inclusion Coordinator at The Salt Lake City Public Library. She leads the library’s digital inclusion initiative, the Tech League, and works with library staff and community partners to create long-term digital inclusion programming in the communities the Library’s... Read More →
avatar for Lauren Moore

Lauren Moore

Executive Director, Pioneer Library System
I'm the Executive Director of the Pioneer Library System, a cooperative system serving 42 small and rural libraries in central New York. We have worked with libraries and partners across the region to form the Finger Lakes Digital Inclusion Alliance. I'm advocating for digital equity... Read More →


Tuesday April 2, 2019 2:30pm - 3:30pm
Harris Conference Center Building 2 - Maple Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

2:30pm

Digital Literacy Training Strategies and Models
Moderated roundtable discussion of the variety of approaches to digital literacy training and management: including use of volunteers, class structures, certifications, use of online tools, curriculum, etc. 

Moderators
avatar for Rebecca Ranallo

Rebecca Ranallo

Information & Technology Literacy Manager, Cuyahoga County Public Library
Rebecca Ranallo is the Information & Technology Literacy Manager for the Cuyahoga County Public Library where she oversees innovation, implementation and training. Technology in libraries is a constantly changing environment and Rebecca works to help staff embrace the challenges and... Read More →

Speakers
LG

Lynda Goff

Executive Director, WinstonNet
Lynda is the Executive Director for WinstonNet, a technology nonprofit partnership whose members include education, government, business and community organizations. WinstonNet operates 25 community computer labs throughout the City. Lynda leads several digital inclusion programs... Read More →
avatar for Qumisha Goss

Qumisha Goss

Librarian, Detroit Public Library
I do a lot of technical instruction for the library, and I like to work from outside the box. I work/collaborate on projects like coding for kids, physical computing, tech instruction for seniors, curriculum development, wash and learn and learning circles.
avatar for Nico Koenig

Nico Koenig

Community Lead, P2PU
Nico is a community organizer, facilitator and adult education specialist who has started a number of community engagement projects across Canada and around the world. He currently works with Peer 2 Peer University supporting libraries to run online courses through study groups. Find... Read More →
avatar for Brandy McNeil

Brandy McNeil

Associate Director - Adult Tech Education, The New York Public Library
Brandy McNeil is the proud recipient of the 2017 Library Journal Mover and Shaker award. Ms. McNeil is the Associate Director of Tech Education & Training for one of the largest public library systems in the United States, the New York Public Library. She exemplifies the mission... Read More →



Tuesday April 2, 2019 2:30pm - 3:30pm
Harris Conference Center Building 2 - Ash Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208

2:30pm

Diversifying Your Fundraising: Relationships, Planning, Grants, Grassroots
Nonprofit digital inclusion programs, large or small, need a variety of funding strategies to survive and thrive. Successful program managers share their best practices and ideas for building support from funding institutions as well as the communities they serve.

Moderators
avatar for Adrianne Furniss

Adrianne Furniss

Executive Director, Benton Foundation
Adrianne is Executive Director, Board Member, and Trustee of the Benton Foundation, a private operating foundation with offices in Evanston, IL. Benton believes that communications policy – rooted in the values of access, equity, and diversity – has the power to deliver new opportunities... Read More →

Speakers
avatar for Sammy Lowdermilk

Sammy Lowdermilk

Program Director, Tech Goes Home Chattanooga
I've been with Tech Goes Home Chattanooga for almost 4 years now, helping the underserved with access to computers, Internet access, but most importantly an education on how to leverage both improve lives. Previously, the found of Tennessee Code Academy and 100 Girls of Code, both... Read More →
avatar for Rene Gonzalez

Rene Gonzalez

Director of Grant Services, Neighborly
Rene Gonzalez is the Director of Grant Services at Neighborly, the financial technology company connecting communities with the capital they need to fund vital public infrastructure. He has 15 years of experience in project development, governmental consulting, grant writing and project... Read More →
avatar for Kami Griffiths

Kami Griffiths

Executive Director, CTN
Kami Griffiths is currently the co-founder and Executive Director of Community Tech Network, a nonprofit that advocates for digital inclusion by providing technology training, mentorship, and networking opportunities to underserved communities in the San Francisco Bay Area. With nearly... Read More →
avatar for Susan Corbett

Susan Corbett

Director, National Digital Equity Center
Ms. Corbett is a preeminent authority on rural broadband deployment and works closely with economic development and rural organizations to advance internet and wireless technologies and their adoption.In the fall of 2017, Ms. Corbett launched the National Digital Equity Center, a... Read More →



Tuesday April 2, 2019 2:30pm - 3:30pm
Harris Conference Center Building 2 - Cypress Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

2:30pm

Infrastructure Projects that Include Affordability, Digital Literacy, and Public Access
From municipal fiber to rural broadband, communities, providers and policy makers are focused on infrastructure investments. How do digital inclusion advocates ensure that those investments create affordable access for households? 

Moderators
avatar for Chris Mitchell

Chris Mitchell

Director, Community Networks, ILSR
Christopher Mitchell is the Director of the Community Broadband Networks Initiative with the Institute for Local Self-Reliance (ILSR) in Minneapolis. Within his capacity at ILSR, he also serves as the policy director for Next Century Cities, a national collaboration of mayors and... Read More →

Speakers
avatar for Garrett Brinker

Garrett Brinker

Chief of Staff, Neighborly
Garrett Brinker is the Chief of Staff at Neighborly. He works with government officials, advocacy groups, and engaged citizens across the country to build and finance fiber-optic infrastructure that will help future-proof their communities. Garrett previously worked at City Innovate... Read More →
avatar for Deb Socia

Deb Socia

Executive Director, Next Century Cities
Deb Socia is the Executive Director of Next Century Cities, a nonprofit that strives to support community leaders across the country as they seek to ensure that all have access to fast, affordable, and reliable Internet. More than 180 cities strong, Next Century Cities is committed... Read More →
avatar for Geoff Millener

Geoff Millener

Digital Equity Officer, Enterprise Center Chattanooga
Geoff Millener serves as Digital Equity Officer for the Enterprise Center in Chattanooga, Tennessee, where he works with a team leveraging the city’s unique gigabit infrastructure to develop, test, deploy and scale solutions for the 21st century. An honors graduate of Amherst College... Read More →
WA

Will Aycock

Greenlight General Manager, City of Wilson


Tuesday April 2, 2019 2:30pm - 3:30pm
Harris Conference Center Building 2 - Birch Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

2:30pm

Local Governments Investing in Digital Inclusion
Some communities approach digital inclusion as a public investment. Learn how they're doing it. 

Moderators
avatar for Emy Tseng

Emy Tseng

Senior Broadband Program Specialist, National Telecommunications and Information Administration (NTIA)
Emy Tseng is a Senior Broadband Program Specialist with the National Telecommunications Information Administration (NTIA) BroadbandUSA program. She provides technical assistance on expanding broadband access, adoption and use in underserved communities and smart inclusive communities.Prior... Read More →

Speakers
avatar for Holly Hartell

Holly Hartell

Business Relationship Manager, Arlington County Government
Holly Hartell has been with Arlington County Government since 2006. Holly transitions to her career with the County from the role as the Oracle Financial Lead on the County’s ERP implementation. She served as the Oracle Operations Manager for 8 years before moving into her current... Read More →
avatar for Bradley Upchurch

Bradley Upchurch

Digital Inclusion Manager, City of Raleigh
Passionate public servant dedicated to bridging the digital divide and providing technology opportunities throughout the City of Oaks. Apart of the City Of Raleigh team since 2009.
avatar for Rebecca F. Kauma, MPA

Rebecca F. Kauma, MPA

Project Lead, Economic & Digital Inclusion, City of Long Beach
Rebecca Kauma is a passionate diversity, equity and inclusion professional with extensive public health, project management and community engagement expertise. Rebecca is currently the Project Lead for Economic & Digital Inclusion at The City of Long Beach. In this role, she is leading... Read More →
JT

Jennifer Terry

Program Manager - Internet Access & Digital Equity, City of New Orleans
Since 2012, I have been the Program Manager for Internet Access and Digital Equity at the City of New Orleans where I lead efforts to advance digital inclusion among New Orleans’ marginalized residents by collaborating with City colleagues and partners in private, non-profit, and... Read More →


Tuesday April 2, 2019 2:30pm - 3:30pm
Harris Conference Center Building 2 - Dogwood Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

3:45pm

Lightning Round 2
Since our first Net Inclusion, NDIA has featured Lightning Rounds in plenary sessions as a way to shine a spotlight on dozens of great digital inclusion initiatives and to encourage the peer-to-peer networking. Net Inclusion 2019 will feature four 30-minute Lightning Rounds, accommodating a total of 25 to 30 presentations, each with a four-minute presentation.

Speakers
avatar for Nico Koenig

Nico Koenig

Community Lead, P2PU
Nico is a community organizer, facilitator and adult education specialist who has started a number of community engagement projects across Canada and around the world. He currently works with Peer 2 Peer University supporting libraries to run online courses through study groups. Find... Read More →
avatar for Kami Griffiths

Kami Griffiths

Executive Director, CTN
Kami Griffiths is currently the co-founder and Executive Director of Community Tech Network, a nonprofit that advocates for digital inclusion by providing technology training, mentorship, and networking opportunities to underserved communities in the San Francisco Bay Area. With nearly... Read More →
DS

Dave Sevick

Executive Director, Computer Reach
avatar for Kristen Perry

Kristen Perry

Chief Communications Officer, Voqal
Kristen is responsible for setting and guiding the strategy for all Voqal communications. Prior to joining Voqal, Kristen developed and implemented marketing and communication strategies for various organizations from the traditional world of banking to the emerging world of digital... Read More →
avatar for Kimberly Brennsteiner

Kimberly Brennsteiner

Director of Strategic Initiatives, Older Adults Technology Services
Older adults, impact, social change, assessments, funding, partnerships, Senior Planet
avatar for Samantha Schartman

Samantha Schartman

CEO, Connected Insights
Samantha Schartman-Cycyk is the Executive Director of Connected Insights, a Cleveland-based national-facing nonprofit dedicated to helping organizations to strategically use data to better manage and measure their programs and impact. She is also the lead designer of the newly-released... Read More →
avatar for Krysti Nellermoe

Krysti Nellermoe

Education Program Supervisor, International Rescue Committee
Krysti is the Education Program Supervisor at the International Rescue Committee (IRC) in Salt Lake City, UT. The IRC in Salt Lake City provides services for refugees, asylees, victims of human trafficking, survivors of torture, and other immigrants to help them to thrive in the U.S... Read More →



4:30pm

Two Buses Departing for Omni Hotel
Limited Capacity full

Tuesday April 2, 2019 4:30pm - 4:30pm

5:15pm

Two Buses Departing for Omni Hotel
Limited Capacity full

Tuesday April 2, 2019 5:15pm - 5:15pm

6:00pm

Tuesday Reception sponsored by Google Fiber
Join us after the festivities for drinks, snacks, and networking!

Tuesday April 2, 2019 6:00pm - 8:00pm
Google Fiber Space 301 E 7th St, Charlotte, NC 28203, USA
 
Wednesday, April 3
 

7:00am

7:15am

Bus Departing for Harris Conference Center
Limited Capacity seats available

Wednesday April 3, 2019 7:15am - 7:15am

7:30am

Bus Departing for Harris Conference Center
Limited Capacity seats available

Wednesday April 3, 2019 7:30am - 7:30am

8:00am

Bus Departing for Harris Conference Center
Limited Capacity seats available

Wednesday April 3, 2019 8:00am - 8:00am

8:15am

Bus Departing for Harris Conference Center
Limited Capacity full

Wednesday April 3, 2019 8:15am - 8:15am

9:00am

Welcome Plenary - NDIA Update & Net Inclusion 2020 Announcement
Speakers
avatar for Angela  Siefer

Angela Siefer

Executive Director, NDIA
Angela envisions a world in which all members of society have the skills and the resources to use the Internet for the betterment of themselves and their communities. She is the Founder and Executive Director of the National Digital Inclusion Alliance, a unified voice for local technology... Read More →
avatar for Laura Breeden

Laura Breeden

Board Chair, NDIA
Talk to me about NDIA (I chair the board). Talk to me about broadband adoption and the digital divide (been on my mind since 1994). Or ask me about the Internet in the old days - I got my first Internet address in 1983! Most recently I managed Public Computer and Broadband Adoption... Read More →


9:45am

Lightning Round 3
Since our first Net Inclusion, NDIA has featured Lightning Rounds in plenary sessions as a way to shine a spotlight on dozens of great digital inclusion initiatives and to encourage the peer-to-peer networking. Net Inclusion 2019 will feature four 30-minute Lightning Rounds, accommodating a total of 25 to 30 presentations, each with a four-minute presentation.

Speakers
avatar for Robbie McBeath

Robbie McBeath

Writing Associate, Benton Foundation
avatar for Lazone Grays

Lazone Grays

President/CEO, IBSA
Mr. Lazone Grays is the Founder and President of IBSA, Inc., a 501c3 nonprofit corporation that primarily provides employment & training services to low-income youth and adults receiving; or eligible for public assistance. Since 1993, the organization has provided effective public... Read More →
SM

Shaletha Mitchell

President, ASC3
avatar for Laura Fogle

Laura Fogle

Assistant Director of METRC, NC State University College of Education
Laura B. Fogle has been working in educational technology since the days of Oregon Trail. She currently serves the College of Education at NC State University as the Assistant Director of Media and Education Technology Resource Center (METRC), where she enjoys working with students... Read More →
avatar for Tom Esselman

Tom Esselman

CEO, Connecting for Good
Computer donations, refurbishing, reselling, and recyclingWorkforce development resourcesSpin Class, Rock/Pop/Alt MusicItalian Food and WineGolf
avatar for A'Sarah Green

A'Sarah Green

Network Specialist, East Cleveland Public LibraryMain Branch



10:30am

Advocating for Smart Cities that Benefit Everyone
Without intentional effort, smart city initiatives can easily only benefit the most connected community members. This panel will discuss smart city initiatives that address connectivity within the frame of smart cities and efforts to address the barriers disadvantaged community members have to participate in smart city projects.

Moderators
avatar for Catherine Crago

Catherine Crago

Head of Strategic Initiatives & Resource Development, Housing Authority of the City of Austin
Let's talk about public-private partnerships, sustainability, metrics, smart cities and funding! Eager to hear about your most successful digital inclusion programming - from branding, promoting, monitoring and measuring results.Catherine began her career in the semiconductor industry... Read More →

Speakers
VC

Veronica Creech

City of Raleigh
CB

Clayton Banks

CEO, Silicon Harlem
DR

Denise Riedl

Chief Innovation Officer, City of South Bend



Wednesday April 3, 2019 10:30am - 11:30am
Harris Conference Center Building 2 - Birch Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

10:30am

Community Network Solutions for Affordable Home Broadband
Alan is the CEO of Open Broadband, LLC a private, for-profit ISP that provides broadband in underserved communities. Open Broadband is the provider of the free public Wi-Fi system at the Dillehay Courts neighborhood in Charlotte NC. We also provide Wi-Fi zones in downtowns, parks, and service directly to residents, businesses, government locations, and universities. https://openbb.net 

Moderators
JE

Joshua Edmonds

Director of Digital Inclusion, City of Detroit

Speakers
avatar for Adam King

Adam King

Director of Neighborhoods, Equity & Communication, DigitalC
avatar for Alan Fitzpatrick

Alan Fitzpatrick

CEO, Open Broadband, LLC
Alan Fitzpatrick is the CEO of Open Broadband, an ISP providing broadband internet service to underserved communities. Prior to Open Broadband, Alan had 20 years management experience in the Telecommunications and Software industries, including COO of DC74 Data Centers, COO of VoIP... Read More →
avatar for Bobby Coulter

Bobby Coulter

Senior Manager, Information Technology & Systems, Fresno Housing Authority
After nearly two decades of private sector IT experience, Bobby Coulter joined the Fresno Housing Authority in 2015. As a lifelong Fresno native-- raised on the same streets as Fresno Housing residents, Coulter understands first-hand the challenges in pursuing a career in technology... Read More →
avatar for Leah Kraus

Leah Kraus

Chief Information Officer, North Carolina Central University
Leah Kraus has almost 30 years of experience in technology and education. She serves on Advisory Boards and speaks at industry events. In 2014 Leah was named CIO at North Carolina Central University. Where in addition to being CIO, she is active in digital equity, literacy, access... Read More →



Wednesday April 3, 2019 10:30am - 11:30am
Harris Conference Center Building 2 - Dogwood Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

10:30am

Digital Inclusion Funding Through Workforce Development (Including Certifications)
People seeking employment are a big part of the constituency served by many local digital initiatives. This session will focus on programs that integrate digital skills training with employment programs, including certification training, and look at Workforce Investment funding and other support opportunities in the workforce system. 

Moderators
avatar for Farrah Parkes

Farrah Parkes

Director, myPLACE and Digital Initiatives, Office of Adult Education, City of Philadelphia
Talk to me about public access computer labs, adult education, and digital literacy training with low-skill populations. Twitter: @farrahparkes

Speakers
avatar for Karisa Tashjian

Karisa Tashjian

Director of Education, Providence Public Library
Karisa Tashjian serves as the Director of Education for the Providence Public Library. In this role, she leads the design and implementation of educational and workforce development programming across all ages that results in measurable engagement, value and impact to the community... Read More →
avatar for Elizabeth Lindsey

Elizabeth Lindsey

Exective Director, Byte Back
Elizabeth Lindsey is the Executive Director of Byte Back, a Washington, DC based nonprofit offering a free technology training pathway for unemployed adults. Byte Back is one of the only organizations in the country that helps adults with no or low tech skills move from beginner to... Read More →
avatar for Heather Gate

Heather Gate

Director, Digital Inclusion, Connected Nation
As the Director of Digital Inclusion for Connected Nation (CN), Heather Gate is responsible for strategy development and implementation of programs that impact digital inclusion for all people in all places. Ms. Gate has more than 12 years’ experience working in digital inclusion... Read More →



Wednesday April 3, 2019 10:30am - 11:30am
Harris Conference Center Building 2 - Ash Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208

10:30am

Financial Institution Support for Digital Inclusion Programs
Financial institutions have multiple reasons for partnering with digital inclusion programs: a business case (they want customers to use online banking), a regulatory case (Community Reinvestment Act) and a community case (they are often active in community development).


Moderators
avatar for Munirih Jester

Munirih Jester

Connecthome Manager, San Antonio Housing Authority
Munirih Jester has been working on Digital Inclusion efforts for the past 4 years. Currently, she is the Digital Inclusion / Connecthome Coordinator for San Antonio Housing Authority and is a lead member of the San Antonio Digital Inclusion Alliance - a citywide coalition that aims... Read More →

Speakers
avatar for Jeremy Hegle

Jeremy Hegle

Senior Community Development Advisor, Federal Reserve Bank of Kansas City
avatar for Jeanne Milliken Bonds

Jeanne Milliken Bonds

Senior Manager, Community Development, Federal Reserve Bank of Richmond
I lead the Regional Community Development for the Federal Reserve Bank of Richmond’s District which includes Maryland, D.C., Virginia, most of West Virginia, North Carolina and South Carolina. I also lead several Federal Reserve System teams, including a team focused on the Community... Read More →
avatar for Jordana Barton

Jordana Barton

Senior Advisor, Federal Reserve Bank of Dallas
@dallasfedcomdevJordana supports the Federal Reserve System’s economic growth objectives by promoting community and economic development and fair and impartial access to credit. Her focus areas include the Community Reinvestment Act (CRA), community development finance, digital... Read More →



10:30am

Partnerships with Internet Service Providers
Internet Service Providers are an essential partner in digital inclusion efforts. In addition to low-cost offers, how are digital inclusion programs partnering with ISPs on internet service sign up events, digital literacy trainings and outreach? 

Moderators
JS

Jeffrey Sural

Director, Broadband Infrastructure Office, North Carolina Department of Information Technology

Speakers
avatar for David Urbanowicz

David Urbanowicz

External Affairs & Partnerships, Comcast Internet Essentials
avatar for Rahman Khan

Rahman Khan

Vice President, Community Impact, Charter Communications/Spectrum
Rahman Khan (pronounced Rock-mon Kon) serves as Vice President, Community Impact for Charter Communications/Spectrum, in Stamford, CT, leading its flagship philanthropic and community engagement programs, and setting direction for how employees volunteer. In this role, he manages... Read More →


Wednesday April 3, 2019 10:30am - 11:30am
Harris Conference Center Building 2 - Maple Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

10:30am

Strategies for Teaching Online Safety and Privacy
Digital self-defense has become essential to digital literacy. Panelists share their strategies for teaching it.

Resources:

Moderators
AF

Amina Fazlullah

Digital Equity Counsel, Common Sense Media

Speakers
avatar for Sonya Reynolds

Sonya Reynolds

Senior Data & Technology Strategist, The Movement Cooperative
Sonya Reynolds has a decade’s experience in social justice and progressive data. She oversaw data and innovation at the NY Civic Engagement Table for 6 cycles, while tackling projects for the AFL-CIO, Movement for Black Lives, PDI, Family Equality Council and Latino Justice. She... Read More →
avatar for Sara Rasmussen

Sara Rasmussen

Digital Inclusion Manager, Free Geek
At Free Geek, I manage community technology education, technology grants for nonprofits, a laptops for youth program, and partnerships. We provide a wide range of digital literacy offerings, from hardware & DIY, to privacy & safety, to programming, to computer basics. We serve 2,000... Read More →
avatar for Amy VanDeVelde

Amy VanDeVelde

National Technology Education Manager, Oasis Institute
Connect with me if you care about accessibility, digital equity, media literacy, privacy or trivia! I manage the Oasis Connections tech literacy program and am keenly interested in tech that enhances relationships by decreasing social isolation.
avatar for Davis Erin Anderson

Davis Erin Anderson

Program Manager, METRO Library Council
As Program Manager, Davis’s work focuses on understanding the impact of technology on culture at large, translating these challenges into real solutions for library staff. She is project manager for NYC Digital Safety, an NYC-funded program that informs libraries of evergreen topics... Read More →



Wednesday April 3, 2019 10:30am - 11:30am
Harris Conference Center Building 2 - Cypress Theater 3216 Cpcc Harris Campus Dr, Charlotte, NC 28208, USA

12:00pm

Lunch Plenary - Award Presentations
Speakers
avatar for Adrianne Furniss

Adrianne Furniss

Executive Director, Benton Foundation
Adrianne is Executive Director, Board Member, and Trustee of the Benton Foundation, a private operating foundation with offices in Evanston, IL. Benton believes that communications policy – rooted in the values of access, equity, and diversity – has the power to deliver new opportunities... Read More →


12:45pm

Lightning Round 4
Last summer we conducted an experiment where we paired teens with seniors in a digital inclusion program adapted from CyberSeniors.  We were not sure how it would work, but to our surprise, it turned out to be a wonderful experience for all involved.  I plan to share a little video we made about the program.

Speakers
avatar for Katherine Lato

Katherine Lato

Vice President-Communications, Partners Bridging the Digital Divide
Sharing information about digital access, training and procedures. Also, what inspires you about your own organization? What are the stories you tell when people ask why you do what you do?
avatar for Marian Christmon

Marian Christmon

Manager, Digital Inclusion Initiatives, Nashville Public Library
Marian has been employed by Nashville Public Library and involved in efforts to close the digital divide for almost 25 years. As Manager of Digital Inclusion Initiatives, Marian coordinates the library’s digital literacy outreach program and develops partnerships with organizations... Read More →
avatar for Toby Schneider

Toby Schneider

National Director of Operations, PCs for People
avatar for Cindy Fisher

Cindy Fisher

Digital Inclusion Consultant, Texas State Library and Archives Commission
As a Digital Inclusion Consultant at the Texas State Library and Archives Commission, I assist small and rural libraries by providing resources and continuing education opportunities centered around technology, digital inclusion, and, other rural-related initiatives. Before working... Read More →
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Lauren Yergeau

Marketing and Communications Manager, Mobile Beacon
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Kyra Gomez

Family program coordinator, Charlotte Bilingual Preschool



1:30pm

Closing Plenary - Digital Equity Act
What has the potential to significantly increase digital equity in the U.S.? Senator Patty Murray’s Digital Equity Act (not yet announced).

Via a fireside chat, NDIA’s Board Chair Laura Breeden will discuss with Ben Merkel and Hart Clements the content of the Digital Equity Act, how states will be encouraged to create state digital equity plans, who will be eligible for the competitive implementation grants and more!


Speakers
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Ben Merkel

Office of Senator Patty Murray
HC

Hart Clements

Legislative Aide, Office of Senator Patty Murray


3:15pm

Bus Departing for CLT Airport
Limited Capacity seats available

Wednesday April 3, 2019 3:15pm - 3:15pm

3:15pm

Bus Departing for Omni Hotel
Limited Capacity seats available

Wednesday April 3, 2019 3:15pm - 3:15pm

4:00pm

Bus Departing for CLT Airport
Limited Capacity seats available

Wednesday April 3, 2019 4:00pm - 4:00pm

4:00pm

Bus Departing for Omni Hotel
Limited Capacity seats available

Wednesday April 3, 2019 4:00pm - 4:00pm